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All 10 Wigan hotels »

Mercure Wigan Oak Hotel

3.0 of 5
Orchard Street, WN1 3SS, England (Formerly The Wigan Oak Hotel)
Hotel amenities
Mercure Wigan Oak Hotel
Ranked #1 of 10 hotels in Wigan
4.0 of 5 stars 117 Reviews
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117 reviews from our community

What travellers say about this hotel
  • Free wifi(4)
  • Very good(4)
  • Reception staff(3)
  • Flat screen(3)
Traveller rating
    33
    49
    15
    10
    10
Only show reviews for Family (10) | Couples (38) | Business (22)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

When selecting a hotel close to Wigan town centre, this was virtually the only hotel on offer. I was a bit apprehensive at first, since I remember when this hotel was first built, and the bad reviews is garnered. However, I was pleasantly surprised. The best thing about this hotel is the staff, who were all very helpful and friendly... More

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Nick Jackman, General Manager at Mercure Wigan Oak Hotel, responded to this review
25 May 2012

Thank you for your review, I was delighted to read that you enjoyed your stay and hope that we surpassed your expectations. Customer service and satisfaction has always been our most important aim and your wonderful comments regarding the staff were very welcome. We have modernised the bedrooms and lounge area to a much higher standard, but one of our... More

Kent
Contributor
17 reviews 17 reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 17 May 2012

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Nick Jackman, General Manager at Mercure Wigan Oak Hotel, responded to this review
18 May 2012

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London, United Kingdom
Top Contributor
92 reviews 92 reviews
Reviews in 39 cities Reviews in 39 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 11 May 2012

As a season ticket holder at Wigan Athletic but living in London it's important for me to get a good hotel to stay in when needed in Wigan. The Mercure ticks most of the boxes. Rates are very good when booked in advance, service in Lancashire warm, rooms are comfortable (beds can be huge), breakfast plentiful and location very good... More

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Nick Jackman, General Manager at Mercure Wigan Oak Hotel, responded to this review
18 May 2012

I was so pleased to read that you found the Mercure Wigan Oak Hotel to your liking and very grateful that you have choosen our hotel on more than one occasion. All our guests find our location perfect for the town centre and local attractions, such as the DW stadium. Thank you for your kind comments regarding the bedrooms, service... More

Dusseldorf, Germany
2 reviews
4 of 5 stars Reviewed 11 May 2012

The entrance to the hotel and car park is from a side road at the back, rather then from the main road at the front. I only stayed one night. I found the staff to be very friendly and they gave a good level of service. Typical hot English breakfast which I enjoyed and the bedroom and bathroom were clean,... More

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Walsall
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I stayed at this hotel in May 2012 with work. The hotel is only a short walk from many bars, restaurants and shops. There is a free car park at the hotel, free wifi for 24hours and a bar and restaurant. At £85 the hotel wasn't cheap but the rooms were clean and modern, the shower powerful and overall it... More

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Nick Jackman, General Manager at Mercure Wigan Oak Hotel, responded to this review
11 May 2012

Thank you very much for your comments, I was pleased to hear that you enjoyed your stay. Please do note that the rate you paid is certainly not typical of what guests are charged. We do offer a variety of special offers on rates, however this varies dependant on availability and I do recognise that the rate you paid would... More

Doncaster, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

We had an enjoyable stay at the Wigan Oak hotel in April 2012. The hotel is ideally situated to walk into Wigan town centre in around 5 minutes, with a large safe car park onsite. Our room was quiet, light and spacious, with flat screen TV, big comfy beds and large bathroom. Only slight drawback was the high sided bath,... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

We have good friends in Wigan that live in a pub.... To give them space we booked the oak as it was only 5 minutes away in a taxi.. I'm 18 now so it was agreed I'd have my own room & parents had their own, very friendly reception staff upon check-in, we were greeted with a smile and they... More

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Aylesbury, United Kingdom
1 review
4 of 5 stars Reviewed 1 May 2012

stayed here for 2 nights on an all inclusive offer. What value!!!!! Food was good, alcohol included as stipulated, quantity not restricted. Staff superb. So very helpful, courteous and polite, and smart. Gave us good advice on travel as we didn't want to use the car. Would recommend highly. More

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Melbourne
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 April 2012

My husband and I stayed here for nine nights when we went over for a family wedding (the reception was held here too). We really enjoyed our time here, the staff were friendly and helpful, we were up some weird times with jetlag but we were always able to get more milk or coffee from reception. The rooms were clean... More

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Nick Jackman, General Manager at Mercure Wigan Oak Hotel, responded to this review
27 April 2012

Thank you so much for your wonderful comments. We are delighted that you enjoyed your stay. I am especially grateful that you took the time to compliment individual staff on their service and I will pass on your comments to each of them. We all look forward to welcoming you back soon. More

London
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 April 2012

I stayed here on business over 2 nights. Yes, the hotel's decoration is a little tired and dated, but it is clean and comfortable. Rooms are comfortable and have all that you need. The staff are very friendly and they will try to help wherever possible. The food was to a good standard. Evening meals are varied and good value,... More

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Additional Information about Mercure Wigan Oak Hotel

  • Wigan Quality Hotel
Address: Orchard Street, WN1 3SS, England (Formerly The Wigan Oak Hotel)
Price range (per night):* RM198 - 336

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Mercure Wigan Oak Hotel
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