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All 27 Douglas hotels »

The Empress Hotel

3.0 of 5
Central Promenade, Douglas IM2 4RA
Hotel amenities
The Empress Hotel
Ranked #19 of 27 hotels in Douglas
3.5 of 5 stars 106 Reviews
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106 reviews from our community

    Trip type
Traveller rating
    16
    40
    25
    17
    8
Date Rating
Berlin, Germany
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 8 May 2012

One of the most awfull hotel I have ever stayed in, in my business and traveling career. I loved the Islanders though especially our taxi driver, we got to see alot in the 1,5 day we were at the Island. Very unfriendly front desk person, not attentive and a disgrace to the ownership of this hotel. Since policy is policy... More

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See 2 more reviews by Pete V for Douglas
Manchester
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2012

I went to the Isle of Man for a long weekend with the missus recently and stayed at The Empress. I've stayed at this hotel a few years ago and remember liking it. It was however the first time my wife has stayed here and the Isle of Man for that matter. The terrible weather meant that we spent more... More

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Glasgow, Scotland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Just back from a my weekend stay at The Empress Hotel. This was my second visit to the hotel. The hotel was originally recommended to me by friends who are very well travelled and again we were not disappointed. We arrived in the middle of a heavy downpour but received a very warm welcome from the reception staff. Our room... More

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Huddersfield
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2012

Had a very enjoyable stay at the Empress for 4 nights in April 2012. The hotel is in a great location, right on the promenade, about a 5 minute walk from the centre of Douglas. The room was clean and well decorated, with a good sized bathroom with both bath and shower. Good choice for breakfast (buffet) with Manx Kippers... More

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Huddersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 April 2012

If you are looking for some where to stay in Douglas then you wont go far wrong staying at the Empress. Room was ok, breakfast was excellent and the location could not be better. Staff very friendly and always helpfull, not sure about the room prices though as we stayed there on expenses. Would go back though and spend my... More

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Belfast
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

Was on the Isle of Man over the Easter week end for a freiends wedding which was held in Douglas at The Empress Hotel. We had a great stay comfortable room at the back of the hotel as we booked late and were not able to get a seaview, however rooms was very clean well stocked with tea tray and... More

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Halifax, United Kingdom
Top Contributor
53 reviews 53 reviews
Reviews in 20 cities Reviews in 20 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 9 April 2012

booked 3 nights double room over easter, the room was tiny had to dance round each other to move but on the whole the room had everything you need for a stay bath tiny !! but as not partying only washing in it it did the job the hotel is ideally situated right on the promenade easy to get to... More

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See 2 more reviews by dawnybrads for Douglas
Glasgow, United Kingdom
Top Contributor
100 reviews 100 reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 18 March 2012
4
people found this review helpful

Well, we have finally done it, we have found the worst run hotel anywhere we have ever stayed in the whole world. In 53 years of travel. From the tip of south america to the north of iceland, this is it. MY NUMBER ONE worst place to stay. Where do I start ? We were travelling on business to the... More

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See 4 more reviews by Travel_Teddybears for Douglas

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2 of 5 stars Reviewed 20 January 2012
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people found this review helpful

Good points: biscuits in room, good shower, comfortable bed Bad points: overheated to drastic levels even with the radiators turned off, very small room facing a roof area onto which people had thrown rubbish bags, TV didn't work properly, cropping the sides off all pictures even when set to the correct aspect ratio, noisy at night with creaking floors, dirty... More

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Valletta, Malta
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12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

The location is great, but even when the hotel is not full you are not given a sea view room. That would have made my stay! The room I was given was small, but a queen size bed did just fit in it. The bathroom was comfortable and of a good size. The breakfast was of good quality too. As... More

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Additional Information about The Empress Hotel

  • Empress Hotel Douglas
  • Empress Hotel Isle Of Man
Address: Central Promenade, Douglas IM2 4RA
Price range (per night):* RM339 - 581

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The Empress Hotel
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