We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 27 Douglas hotels »

The Chesterhouse Hotel

3.0 of 5
37-42 Loch Promenade, Douglas IM1 2LY
Hotel amenities
The Chesterhouse Hotel
Ranked #21 of 27 hotels in Douglas
3.5 of 5 stars 54 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

54 reviews from our community

    Trip type
Traveller rating
    11
    12
    6
    13
    12
Date Rating
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

Staff were excellent right from the word go. Could not fault them at all. Spent four nights here in April with Glenton Tours. Was really most pleasantly surprised with our twin bedded, first floor, sea view room. It was really very spacious, plenty of room to move around. Very comfortable hotel with great food. Very central. Would return again. More

Was this review helpful? Yes
Stoke-on-Trent, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

4th vist on 23rd of april with shearings, hotel very busy 3 coaches. restaurant staff had to seat 133 people which they did special thanks to sue and all the bar staff.thanks to chef food very good lots to choose from and all manx produce, and not forgetting john lee best entertainment all week. elaine and george thank you. nothing... More

Was this review helpful? Yes
Lancashire
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

2nd visit to this hotel last 1 being 2 years ago & i must add this time a marked improvement. from arrival the effort made by the staff to make everyone welcome was noticeable & appreciated . only 1 minor complaint was room 116 suffered from the noise coming from the bar across the road till late each evening. One... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
50 reviews 50 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 April 2012
2
people found this review helpful

No complaints about the value for money of this hotel; it was certainly cheap. However, the concrete flat roof outside the window of my room was covered in at least 3 inches of pigeon faeces to the extent that I began to worry about my health and was glad I was staying for only 3 nights. I certainly would not... More

Was this review helpful? Yes
See 2 more reviews by qu1t for Douglas
Jennie Gundill, Sleepwell Hotels Management Representative at The Chesterhouse Hotel, responded to this review
12 April 2012

Thank you for your review of The Chesterhouse Hotel. We take all of our guests' compliments and critiques seriously and thank you for bringing this incident to our attention. We apologise for this occurrence and assure you we have taken the necessary measures to rectify the matter and thus prevent any future service issues of this nature. More

Travellers are raving about these Douglas hotels

Mereside
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1431760?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Adelphi Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d673120?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Admiral House
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d287911?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Edelweiss Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1450459?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
All Seasons
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d191608?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
UK
Top Contributor
54 reviews 54 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 3 April 2012
4
people found this review helpful

Low cost but some in-excusable problems: Extremely poor service at breakfast, have to chase staff around to get any coffee Not even enough jugs to provide a jug of water on each table at dinner. Pigeon excrement coating the windows of the bedroom. Poor plumbing making a lot of noise at night. Housekeeping didn't even bother to ensure there was... More

Was this review helpful? Yes
See 3 more reviews by ADocUk for Douglas
Jennie Gundill, Sleepwell Hotels Management Representative at The Chesterhouse Hotel, responded to this review
12 April 2012

Thank you for your review of The Chesterhouse Hotel. We take all of our guests' compliments and critiques seriously and thank you for bringing the issues outlined in your review to our attention. We apologise that you were unhappy with the breakfast service and assure you we have taken the necessary measures to rectify the issues identified and thus prevent... More

Stoke-on-Trent, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 November 2011
4
people found this review helpful

just spent 5 days in chesterhouse with shearings my 3rd trip and going again in april. hotel top class. food top class. all staff so helpful and been there a long time so must be happy in there jobs. which makes it a happy hotel. please try you wont be dissapointed. thank you all at chesterhouse hotel More

Was this review helpful? Yes
Bury St Edmunds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 15 October 2011
5
people found this review helpful

an excellent hotel; helpful reception, comfortable room,with plenty of hot water! First-rate food with splendid choices, all fresh, really hot and delicious! Waiting/catering staff most obliging. Surprised it's only 3* ! ! Thank you for a good weekend More

Was this review helpful? Yes
Nottingham
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 12 October 2011
4
people found this review helpful

We have just recently returned from a five day holiday at this hotel on a Skills coach trip. We had a very good check in with the staff who quickly took our cases off the bus and put into the reception, We were very pleased with our room on the second floor as it was a very big, clean and... More

Was this review helpful? Yes
Winchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 27 September 2011
3
people found this review helpful

We were in a room on the second floor with a small window overlooking the back alley (noisy at weekends and early morning) sadly we also had a view of the pigeons and their deposits left on the widowsill,the television was ok once I'd worked out how to use the changer, the shower was excellant' but unfortunately the bed although... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 September 2011
1
person found this review helpful

The England Team participating in the 4th Commonwealth Youth Games on the Isle of Man stayed at this hotel for the duration of The Games. It quickly became a 'home away from home'. The Manager, Alex Perriam, and his staff are to be commended for their wonderful can-do attitude - no request was too small or too large - and... More

Was this review helpful? Yes

Travellers who viewed The Chesterhouse Hotel also viewed

The Claremont Hotel
4 of 5 stars 90 Reviews
Douglas, Isle of Man
Show Prices ABS:HotelCheckRates-d543454?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Rutland Hotel
3.5 of 5 stars 59 Reviews
Douglas, Isle of Man
Show Prices ABS:HotelCheckRates-d543469?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Palace Hotel & Casino
3.5 of 5 stars 88 Reviews
Douglas, Isle of Man
Show Prices ABS:HotelCheckRates-d192893?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 27 hotels in Douglas, ranked by popularity »

Been to The Chesterhouse Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Chesterhouse Hotel

  • Chesterhouse Hotel Douglas
Address: 37-42 Loch Promenade, Douglas IM1 2LY
Price range (per night):* RM201 - 1,178

Owners: What's your side of the story?

If you own or manage The Chesterhouse Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Chesterhouse Hotel
Show the lowest price for this hotel (from our partners)
Show Prices