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All 27 Douglas hotels »

The Rutland Hotel

3.0 of 5
19-23 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Hotel amenities
The Rutland Hotel
Ranked #17 of 27 hotels in Douglas
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    11
    17
    17
    9
    5
Date Rating
Craigavon
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2012 NEW

We stayed here for 3 nights, public areas were clean and nicely decorated The restaurant was good value and the food very good indeed. Our Bedroom was a good size, nicely decorated, the bathroom was equally nice as well. Staff were friendly, helpful and knowledgeable about the area. All in all we would recommend this Hotel whether for just a... More

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West Midlands
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

This is my 3rd night at the Rutland; one night more to go! It is right on the promenade overlooking the bay. There is free 24 hour parking in the street outside the hotel, although it does fill up in the evening but I have always found a space. I was booked in very efficiently, my room on the 1st... More

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Leeds, West Yorkshire
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

I stayed at the Rutland Hotel as part of the annual Manx netball tour so I stayed with the rest of my team which consisted of 9 ladies. We didn't spend much time at the hotel as we were out most of the day playing and then out in the evening for food, but I enjoyed my stay there. The... More

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Jennie Gundill, Sleepwell Hotels Management Representative at The Rutland Hotel, responded to this review
15 May 2012

Thank you for your review of The Rutland Hotel. We take all of our guests' compliments and critiques seriously, and we apologise that you and your teammates were disturbed by the fire alarm during your stay. This was due to a false alarm and the cause was rectified on the day. May we thank you for your otherwise kind and... More

Nuneaton, United Kingdom
1 review
5 of 5 stars Reviewed 4 May 2012

The Rutland Hotel, Douglas, Isle of Man, has been extensively renovated and our room was very spacious, the bed really comfy, the en-suite very clean and fitted out to very high standard. No complaints whatsoever. The meals were varied and served carvery style, including a wonderful choice for breakfast. The hotel staff were very helpful and pleasant. This Hotel is... More

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Cambridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2012

On first site this looked like a typical tired see side front hotel. The room I had had obviously been recently renovated, very clean and spacious. A nice touch was the dressing gown, which you don't even see with 4 Star London hotels. Cannot comment on the evening restaurant but the full english Breakfast (Included) was excellent. Very good value... More

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Brighton
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

Spent a long weekend at The Rutland with a coach party and the staff and facilities could not have been better. The dining room was a little busy whilst the hotel was full, but the food choice for dinners was varied and the breakfasts plentiful. During the course of our stay we had two fire alarms, both false, and some... More

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Stafford, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

The Rutland is a fine hotel with very good standards. I enjoyed an Executive Room which was offered at a great rate (late March). The hotel is completely modernised. My room was quiet and most comfortable. The bathroom excellent. It was just what I needed for my 5 day memory-lane visit. The Rutland is nicely placed for buses up and... More

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See 2 more reviews by DrLivingstone1947 for Douglas
Jennie Gundill, Sleepwell Management Representative at The Rutland Hotel, responded to this review
3 April 2012

Thank you so much for your very kind review, we are delighted that your stay with us was a pleasant one. Our staff really do try to make every visit perfect. We hope to see you again soon. More

Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

We spent a weekend at this hotel with friends.Weather horrible but the hotel comfortable and breakfasts pleasing.Tea and coffee. Towels changed daily. Staff we found friendly and helpful. We did see guests having kippers.The rooms are well up to standard but agree with comments about the 3 pers lift.Good location and ample parking outside on main road with no real... More

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Reading, UK
Senior Contributor
46 reviews 46 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 September 2011
2
people found this review helpful

I thought the Isle of Man was famous for its kippers, so was disappointed that there was no sign of any at the otherwise plentiful buffet breakfast! Otherwise a quite reasonably refurbished hotel, right on the sea front and very convenient for the electric railway to Ramsey and Snaefell (but beware, the railway does not operate in late autumn and... More

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Colchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 31 August 2011
6
people found this review helpful

We were there with a coach party. Most of the time there were two other coach parties. The dining room could only just cope with the 120 odd guests and the three person lift and other public rooms could not!. The staff were polite and helpful and the catering was good. The basic problem with the design of the hotel... More

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Additional Information about The Rutland Hotel

  • Rutland Hotel Douglas
  • Rutland Hotel Isle Man
Address: 19-23 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Price range (per night):* RM201 - 782

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The Rutland Hotel
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