we stayed at this hotel in a double superior room on the 20/5/12. Hotel interesting but looking tired in places. Room was clean and bathroom very modern with excellent shower.Bed was very uncomfortable as you could feel the springs under the mattress so we did not sleep well Big let down was the breakfast, it is a buffet breakfast with... More

Visited this hotel with my partner, the whole experience was excellent. The staff were so friendly and helpful the food was of a high standard, for the price we payed i would recommend this hotel too everyone as we left we per booked for a later date. More

this is a hotel i always want to stop at the hotel was once five star the staff were friendly the food good frank sinatra once stop there bing crosby princess margaret sir cliff richard ryder cup golf team tiger woods tom watson the first ever performance outside liverpool of the beatles was held in the hotel bamber ballroom also... More

Have stayed here a few times now and the location is fabulous. It's right at the end of Lord Street and great for a relaxing weekends shopping and browsing without the need for the car. They do have their own car park which they charge £2 a day for parking on top of the bill. The hotel is cheap and... More

This hotel is another example of a hotel that has had a glorious past! Having said that it is still comfortable and a pleasant place to stay. The room was clean but a little cold at night. The evening meal was tastless in our opinion and the breakfast was OK but all in all a value 1 night stay at... More

I was surprised to read the other reviews, as our experience was the opposite. Our daughter had her wedding at the hotel and the receptionist had made sure our rooms were available before official check in time, so we could get ready. The staff worked very hard to make everything run smoothly during the reception. The food was served piping... More

Stayed at the Prince of Wales hotel, for 1 night and that was 1 night to much, to start with we booked online only to be told that there was a £2.00 booking charge for direct debt, when we enquired what this was for we were told "it’s company policy read the web!! The receptionist then couldn't find the details... More

The weather was 5 degrees outside. Checked into the room at 3 which was colder than outside as the radiator was off and would not turn on also the windows were loose causing draughts. Went to reception and was told they would get someone to look at it, waited 1 hour went back to the room which was just as... More

My cousin and I stayed at this hotel for two nights recently. We were shown to one room where we could not see out of the window, fortunately they gave us another room at the front of the hotel. We were booked on a bed and breakfast basis. The breakfast was adequate but not particularly good. We have stayed at... More