I had the misfortune to stay in this god forsaken place from 6th-10th May. I've never seen such a dirty chalet in my life. The "sofa bed" was an absolute health hazard. On making the bed with my husband I sat on the bed only for one of the legs to be unsteady and the whole this to flip and... More

We stayed at Pontins for a football tournament. The rooms were very basic and the windows weren't fit very well so cold air came in. The quilts looked dirty and had seen better days but luckily we had taken our own pillows and sleeping bags. There was a lot of noise during the night with older kids playing and people... More

Booked via groupon a stay in a 2 bedroom apartment (Club Upgrade) travelling with my partner, mother in-law and 8 year old Son. We checked in today (17.05.13), at 18:00pm and left by 18:30pm (17.05.13). I cannot believe this place is allowed to be open, the phrases "not that bad" and "would go every week if i could" were obviously... More

We had booked this holiday through a newspaper offer (having previously had good experiences elsewhere) so were expecting it to be basic but what we weren't expecting was for it to be dirty, unsafe and uninhabitable!! The outer appearance of the so called accommodation left a lot to be desired and the interior was even worse! The quilts etc were... More

We stayed at Pontins Southport 8th-12th April, family of 4, as it was the only available place after collecting Sun vouchers. Had read all the poor reviews so went with little expectations. We arrived early before the 4pm check in time as we had been told we could use the facilities, according to the security guard 'its a lie because... More

Ive just been pontins southport,10th,-13thMay, with grandchildren ,I use 2 take there parants will keep doing so.As the staff work hard so what if the rooms arnt 5star .but enternment is 5 star,Better than abroad so is the food .Belive me ive been had food in spain and turkey, The price is cheap for familys on a low budget, IF... More

I've just returned from pontins where we stayed for 2 nights with my family and my 10 month old baby. First impressions weren't good - the windows were filthy, the room was dirty (the floor was that disgusting the slippers I had been wearing went in the bin) the bins hasn't been emptied from the previous guests and it took... More

Stayed for the weekend 10/5/13 - 12/5/13, was meant to be until the 13/5/13 but made a logical decision to end the disaster a day early. The one good thing about this place is the entertainment, the bluecoats do a good job and put on good shows. Everything else is just poor, from the apartments to the facilities. Our room... More

Well what can i say, words fail me they really do. The place is really awfull, dirty is an understatement and the 'apartments' hahah! more like council flats! and are filthy! I have seen better dog kennels, and i,m seriousley amazed that ANY professional health/saftey inspectors have passed this place off as acceptable!! Some one in another post pointed out... More