From the first welcome it was obvious that guest satisfaction is big here. No pretencious receptionists just good old fashioned human beings, real people who want to make your stay as comfortable as possible. I left reception laughing all of the way to my room. The room was big spacious and well equipped and very clean.The bar area was just... More

Stayed here one night.. A base to see family. Room was adequate but in need of a lick of paint! Beds very uncomfy... Not the best nights sleep. Staff in reception, bar and breakfast room were all extremely friendly and welcoming. Breakfast was poor. Nothing on tables had to go hunt for most things. We were up and down like... More

Stayed here for my nephew's wedding....it was a fantastic day from start to finish! The staff were incredibly efficient, nothing seemed too much trouble. The food for the wedding breakfast was wonderful, couldn't eat any of the night time buffet because I was still full from the main meal! Lovely venue and our triple room was very nice. We all... More

We came to the park head on the 11th of February for a four course meal and a nights stay with breakfast as part of the valentines package. We were a bit dubious as the price was very reasonable compared to what most places were charging on that night.However we had a fantastic night . We received a glass of... More

The bedrooms are situated around a courtyard and the setting is quite informal. The room I had was spacious and well laid out and nice and warm. The staff are very friendly and the pub food is rather good. Room 13 is nice if you like to overlook field with farm animals in, which I did. None of them woke... More

Stayed here with hubby and 10 year old daughter on a cold February night. We were booked for 2 nights but after 1 couldnt bear it anymore. The radiator in the room wasnt working and the room was very shabby to say the least. We slept in clothes to keep warm and tried going to the bar but that was... More

The Park Head Hotel situated on a main road just outside Bishop Auckland may not be for everybody, indeed we sympathize with anyone with a room on the main road as the traffic was continuous. Apart from that the room we had accessed from the courtyard was big, clean and quiet with a king-size, comfy bed. Toilet was very clean... More

stayed just the 1 night hotel is good value for money ok for coach trips (huge safe car park) rooms are a bit dated big are large and thank goodness the televisions have been moved from the fitting high up on the wall good size for families also did not eat eat in the hotel at night but breakfast was... More

the staff were lovely as was the food. The room was a bit of a let down, stained sheets (they had been washed but were faded and grey) wallpaper hanging off in the bathroom and a well used bathroom carpet. Not very hygenic! The bed was lumpy and it was very noisy next to the main road. Not a very... More