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Ibis London Heathrow Airport

3.0 of 5
112 Bath Road, Hayes UB3 5AL, England
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Ibis London Heathrow Airport
Ranked #6 of 10 hotels in Hayes
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1,799 reviews from our community

Traveller rating
    253
    726
    507
    183
    130
See reviews for
Families
210
 
Couples
595
 
Solo
518
 
Business
389
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Rehovot, Israel
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

The ibis Heathrow is right to the north of terminals 1,2,3 of Heathrow, and several bus lines take passengers there, most of them for free. The room was small and cramped, with reasonably comfortable bed and pillows. Only two bath towels were supplied, no hand towels at all. Everything was very quiet, either thanks to the sound proofing, or being... More

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Norwich, United Kingdom
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Clean and everything a budget hotel needs to offer for a one night stay prior to a flight. Staff were pleasant and the room was perfectly clean. Rooms are very well designed to include everything you need whilst being in a small but perfectly functional format. Don't expect any luxury or acres of bedroom space, but in such a hotel... More

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A TripAdvisor Member
4 of 5 stars Reviewed 22 May 2013 NEW

Usual Ibis quality marred by finding a cracked toilet in the room although we were quicly re-allocated (although this should have been noticed earlier) Evening meal and breakfast perfectly good and hotel extremely convenient for Heathrow.

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Review collected in partnership with Accorhotels.com

Melbourne, Australia
1 review
3 of 5 stars Reviewed 21 May 2013 NEW

For 60 pounds a night in London near airport (LHR), you get a pretty good room to sleep, which is clean, quiet and large enough for you to move around. The hotel has a good restaurant and bar. It is definitely worth the value.

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Review collected in partnership with Accorhotels.com

West Sussex, England
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Absolutely nothing wrong with the hotel or the room for the price - about £40. You can get to the hotel using the free TFL buses which are frequent and convenient. We used the hotel for an early morning flight and would have no hesitation in using it again.

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Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review
22 May 2013

Thank you very much for your feedback. I'm delighted to hear that you enjoyed your stay and I look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager More

London, United Kingdom
Top Contributor
93 reviews 93 reviews
80 hotel reviews
Reviews in 71 cities Reviews in 71 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I was here a few months ago, so won't write a full review, but I was back again for a quick one night stopover prior to a 7.45am flight. I arrived quite late, around 11pm and unfortunately there is only 1 staff member working. This meant I had a 10 minute wait to check-in which isn't ideal when I just... More

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See 2 more reviews by Blackheathbloke for Hayes
Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review
22 May 2013

Thank you for calling our attention to the short fall we made. Please allow me to express my sincerest apologies for any inconvenience caused. I treat all feedback with the utmost seriousness and this is something we will be looking into with the Front Office Manager to prevent any future occurrence. It is our hope that you will give us... More

Lisbon, Portugal
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

I arrived late at night at Hotel and had to return to reception 4 times before I actually got a room that I could sleep in. The first room had not been cleaned and had a do not disturb notice on the door. The second room already had someone in it (most embarrassing) The third attempt the key would not... More

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Review collected in partnership with Accorhotels.com

Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review
22 May 2013

Im very sorry to hear that you were disappointed with your stay at Ibis Heathrow. Please feel free to contact me at the hotel so we can discuss this matter in more detail and I can investigate further. Kind Regards, Richard Lee General Manager More

Ann Arbor, MI
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Hotel Ibis is near the Darlington Corner to which one can get a free public bus from the Hatton Cross Metro station and from which one can get a free bus to the Heathrow terminals. The room was clean and comfortable, and the staff was helpful. We enjoyed a good meal in the restaurant. The one problem was that the... More

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Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review
22 May 2013

Thank you for taking the time to write a review about your recent visit to Ibis Heathrow. I am glad you had a good overall stay and I have noted your comments about the air cooling system, which we are addressing. I look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager More

Talkin, United Kingdom
1 review
3 of 5 stars Reviewed 20 May 2013 NEW

Stayed in many ibis and this was our first time we ate in the restaurant . Service was bad throughout although the food was good. Other then that our sty was good and was in a good location to get to airport

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Review collected in partnership with Accorhotels.com

Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review
22 May 2013

Thank you for taking the time to tell us about your experience at ibis London Heathrow Airport. I'm glad to hear that you enjoyed your stay and your food but I'm very sorry about the service. I do apologise and I can assure you that we are taking the appropriate measures to prevent any future occurrence. I hope that you... More

Wilmington, NC
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

Room was cheap, but not a good value. It was the smallest room we have ever had in 40+ years of traveling. Made the overnight stay unpleasant. Clean. After having spent two weeks in inexpensive Portugal the price for a sandwich and beer were jaw dropping.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Heathroww, General Manager at Ibis London Heathrow Airport, responded to this review
22 May 2013

Thank you for your review. I was very disappointed to hear that your experience at Ibis Heathrow did not meet your expectations. Please allow me to express my sincerest apologies for any inconvenience caused. Kind Regards, Richard Lee General Manager More

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Additional Information about Ibis London Heathrow Airport

Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Middlesex
Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Region: United Kingdom > England > Middlesex > Hayes
Amenities:
Bar/Lounge Business Centre Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotels in Hayes
Price range (per night): RM190 - 351
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Ibis London Heathrow Airport is 1km from Heathrow Terminals 1, 2 and 3. Hotel Hoppa H6 to and from the hotel runs every 20 min from 4.15am to 11 pm, GBP 4.50 each way. FREE Local bus service also available from central bus station from 5.30 am to 11.30 pm(no.105, 111, 140, 185). Easy access from the M4 and M25 motorways, 45 min from Central London. Ideal for business stays or weekend breaks, with 351 air cooled rooms, 5 Family/Suites, Restaurant, 24 hour snack bar and private parking. WiFi access available on request. ... more   less 
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