When I paid for wireless (75GBP for a week!) via my mobile phone then tried to sign up on my laptop, I found out the fee was just for 1 device!! I would have to pay another 75 for a second device. WOW!! Also, I took my TV remote to the front desk right after I checked in because it... More

It's out near the airport, but easy access to bus to underground to take into City. Concierges there, very helpful in getting us where we need to go. Had dinner in the American Grill, in house restaurant, service was very slow, but the food was good. Beds are very comfy. More

Close to airport. Rooms quite stuffy. AC not strong enough to circulate the dusty air. All windows are "suicide proof" so there will be no source of fresh air. Individual air purifying units not available from guest services so if you have allergies to dust, beware. Breakfast was OK. Hotel store charges double for all items. More

As some other reviewers have said, there are places around Heathrow that are cheaper but I have stayed at this hotel a few times now as I like Marriott and with a bit of pre-booking it is good value. T4 and T5 are a little further afield but the Hopper buses are regular. Never had dinner at the in-house restaurants... More

A comfortable hotel for a brief stopover.Rooms are modern with comfortable beds & working A/C.TV is modern & bathrooms adequate.The breakfast was 1st class although a later time would have suited us better after a long haul flight. We awoke next morning comfortably refreshed for our domestic flight home,Breakfast chef was very charming & the concierge very conscientious. He sorted... More

There's lots of places to stay around Heathrow that can be had for less, but this property works extremely well. My room on the top floor was large, spotless and had a nice opening window to let in the aromas of the airport. I had a steak in the unremarkable-looking dining room and for some reason it was on of... More

Stayed for two nights as part of a theatre package and was impressed. The rooms are spacious enough, the beds/pillows very comfortable and shower decent. Iron, ironing board, hairdryer and basic amenities included. Lovely and quiet and couldn't hear one single plane. We had a twin room and had a 3/4 bed each which was nice and comfortable. The food... More

The hotels by Heathrow are generally dismal. The rooms, tiny. Therefore we decided to stay in a suite at the Marriott. The hotel is in very good condition. The Italian restaurant off the lobby offers very, very good food. The Marriott service--front desk, concierge, bell staff, etc., is uniformly excellent. The suite we had was wonderful. Had an extra half... More

We spent most of the day at this hotel after we had a 10 hour flight delay! Went by taxi from the airport which at £10 was only a bit more expensive than the hoppa bus. We booked a day room and they allowed us to stay till 7pm which was brilliant. All the staff were polite and friendly and... More