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Holiday Inn London - Heathrow Ariel

3.0 of 5
118 Bath Road, Hayes UB3 5AJ, England
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Holiday Inn London - Heathrow Ariel
Ranked #7 of 10 hotels in Hayes
3.5 of 5 stars 351 Reviews
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351 reviews from our community

What travellers say about this hotel
  • Airport hotel(7)
  • Hoppa bus(6)
  • Very good(4)
  • Night stay(3)
  • Great value(3)
  • Following day(3)
  • Double room(3)
Traveller rating
    50
    149
    88
    43
    21
Only show reviews for Family (38) | Couples (86) | Business (80)
Date Rating
dublin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

We stayed for the Heineken Cup Final and asked at reception for a taxi. The hotel uses the services of a particular set of drivers and we were charged 26 pounds to travel 5 miles to the Twickenham stadium. Checked later with the minicab company that brought us back after the match and they said it should have cost about... More

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Rockland, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 20 May 2012 NEW

I had two different stays at this hotel within a week. Was travelling to the UK for business and arrived from Canada on Sat 12 May late in the evening. Our plan was to stay in London until Monday morning, drive close to Birmingham and come back Wednesday prior to our flight back Thursday morning. Check-in was efficient and quick.... More

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Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
23 May 2012

Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel. My sincerest apologies for the inconvenience you experienced, it was most unfortunate Thank you for your remarks on cleanliness & on how you enjoyed your meal. Your feedback is valued and hope you will continue to choose Holiday Inn for your future travel needs. Seyda Akbas More

Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 20 May 2012 NEW

I got in at midnight, and would have left if it was not so late, but it was a layover flight. Staff was helpful and quick, but when i opended the door... I closed my eyes and in the morning checked out faster than I could shower. By the way, bath mats in a hotel? - That just made the... More

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Oakville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2012

This hotel was clean, comfortable, quick check in, and very nicely located near Heathrow at the bottom of runway; no noise inside the hotel for that must be really good insulation. Staff were efficient though seemed a little cool and weren't really helpful with local orientation. More

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Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
23 May 2012

Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel. I’m sorry to hear that staff was not that forth coming with local information but I was pleased to read that you had a comfortable stay otherwise. Your candid feedback is valued and I hope you will continue to choose Holiday Inn for your future travel needs.... More

Taunton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2012

I stayed here for one night before catching my plane early in the morning. The hotel is close to the airport and well served by shuttle buses. More

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Los Angeles
Senior Contributor
27 reviews 27 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 May 2012

Think basic Holiday Inn. The benefits are: it is so easily accessible to Heathrow ... shuttle every 20 minutes. And, nice lobby, bar, food ambiance. Room small and basic. Think ... you are just using it to sleep while in transit and it fits this need in a basic but satisfactory way. More

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Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
10 May 2012

Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel. You comments on easy accessibility to Heathrow, nice lobby, bar, food & ambiance is appreciated. Thank you once again and we look forward to welcoming you back in the near future. Yours sincerely Seyda Akbas More

Plymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 May 2012
2
people found this review helpful

Good comfortable hotel,fine for the one night before early morning flight.Pub next door (The Plough) did a very good meal at a reasonable price. We also left the car at the hotel for the 2 weeks that we were away,this was very good value.Would used this hotel again More

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Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
10 May 2012

Thank you for comments regarding ‘good value for your stay’ stay at the Holiday Inn London Heathrow-Ariel. Your candid feedback is valued and I hope you will continue to choose Holiday Inn for your future travel needs Yours sincerely Seyda Akbas More

Birmingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 22 April 2012

Hotel condition: Relatively fresh, no complaints about the condition of the hotel. It is obvious that the hotel has been around for a little while, but they have kept it updated and fresh. If the hotel could please change the taps in the sink, from separate hot and cold taps to a mixer tap, it would be great! Service: Nothing... More

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See 2 more reviews by KennethTan for Hayes
Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
1 May 2012

Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel. All your suggestions & feedback is greatly appreciated. Thank you once again and we look forward to welcoming you back in the near future. Yours sincerely Seyda Akbas More

Leicester, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 20 April 2012

We used this hotel as many do, as door-to-door accommodation ahead of our Heathrow flight. We simply wanted to make it that little bit easier on what was to be a very long day of travelling to the US ahead. Our arrival was straightforward. We parked our car, as advised, at the back as it was going to be staying... More

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Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
1 May 2012

Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel. May I offer my sincerest apologies for the manner with which the staff responded to your query. Their manager has been made aware of this & it clearly seems to be an issue to be re-addressed. Your candid feedback is valued and I hope you will continue... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 April 2012

I spent the night at this hotel on my way back from Europe this past Easter long weekend - I just wanted a clean room and easy access to the airport. Be aware that while the hotel has airport shuttle service, it is not free - it costs GBP 7.00 - about $ 11.50. I purchased the room online and... More

Was this review helpful? Yes
Ariel_Manager, Hotel Manager at Holiday Inn London - Heathrow Ariel, responded to this review
1 May 2012

Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel. Your feedback with regards to our breakfast buffet selection is appreciated and was pleased to learn you had pleasant night’s stay with us. We look forward to welcoming you back in the near future. Yours sincerely Seyda Akbas More

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Holiday Inn London - Heathrow Ariel Also Known As

  • Holiday Inn Hayes
  • Hayes Holiday Inn
Address: 118 Bath Road, Hayes UB3 5AJ, England

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Holiday Inn London - Heathrow Ariel
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