Recently stayed on a overnight hotel stay and parking deal which was very good. However eating in the restaurant I was charged £16 for fish and chips. Now at that price I would expect fresh, flakey and tasty fish. However what I got was frozen, watery and tasteless. Extremely poor. More

One of the best thing about this Sheraton hotel is its location and the international atmosphere. The staff offers great service and are always happy to help, with a smile. The hotel got everything you need; In room dining, restaurant, bar, dry-cleaning - basically everything you need in between flights. More

Stayed for one night after flying back into Heathrow. Nice comfortable clean room, perhaps a little on the small side. Hotel is also a little older. Wonderful staff. Easy to get to on the Hotel Hoppa from the airport too Room service was very speedy as well! Complimentary toiletries and decent sized bathroom and great shower/bath. No bathrobe though. Would... More

We stayed at the Sheraton Heathrow on an overnight layover trying to get from Europe back to the United States. Through a last-minute website we received a good rate (about $80 US) but we were shocked when we had to pay 29 Pounds to take a taxi from the airport to the Sheraton (I'd guesstimate 1.5 miles away). Then, we... More

se often stay at this hotel forma night or two when in Heathrow and there wasnt a single time i was disappointed in anything. its not brand new but room sizes and cleanliness are amazing. the Quennbed is also the most comfortable bed i ever slept in bathrooms are good sized and clean with complimentary toiletries its located close to... More

We had a great stay here but with rather small rooms, we were really happy we got the club room and had more space to run around. We had requested a crib in our room and it was ready and set up upon arrival. The desk staff was very helpful in ordering a cab for us to the airport. Fitness... More

We stayed recently before a flight out of Heathrow, the hotel is on the free busroutes from heathrow so as long you can walk across the road it avoids the heathrow hoppa costs. The hotel itself is convenient for a couple of restaurants and shops and is in very good conditions but they still charge for wi-fi. Mcdonalds is just... More

Recently we needed to stay overnight.close to Heathrow to catch an early flight. The location is about all that is going for this old tired property. Certainly not what one would expect from a Sheraton. The service when we arrived was next to nil. As Starwood Preferred clients, we might of expected to be put in an upgraded part of... More

The foyer and main restaurant is vastly improved. Night and day. I really didn't like the restaurant before. Now its got a great ambience and the food has improved. The Garden Terrace is a good place to dine while travelling. It was funny walking in and seeing the makeover with the wood dividers and inlays and new paint and decor.... More