Was NOT impressed, first room key failed, then found had been given twin not double. Went back to reception to find a family had similar problems- we were given their room and a key before they managed to leave it! Couldn't sleep well as walls paper thin- could hear snoring, water running things being plugged in and conversations from room... More

Stayed the night before our early flight. Had a meal in the restaurant which was good but the room itself was stifling hot, just like being in a sauna and neither we nor our friends got a winks sleep. Will not be staying there again, it was not a good experience More

Stayed the night before our early flight. Arrived at reception, no one there all dark, then the receptionist came and advised there had been a power cut which is fair enough. Checking in there was no enthusiam from staff, looked at transfers as I booked because advised were 24 hours, yet they start at 5am?? Asked about this and were... More

Unbeatable value for money for our weekend stay to attend a nearby wedding. Yes, there was a hole in a corridor ceiling, the breakfast experience was not great and the pub lacked atmosphere but for the money I paid I could not complain. An excellent walk-in shower was the highlight of our room. The Staff and service was also excellent.... More

It sound Good is the transfer, every half hour, for £3. On the way I was told "you pay me" whilst walking away in a flippant way. Checkin was ok but, when I tried to order room service I was told it was over an hour wait because of a big group. I was not warned when I checked in.... More

We stayed at this hotel during late April and early May prior to departure and upon return. We booked the hotel with parking and paid extra for the breakfast on both stay. This hotel has excellent position from Gatwick airport being 2.5 miles and surrounded by places to eat, fuel station, etc. The rooms were nicely furnished with king size... More

hotel very old and dreary!! staff are rude in reception, in the pub, staff are lazy, expect to shout drinks order across the bar from the table, order food from the table across to the bar!! they are more interested discussing there weekend antics and texting on their phone!! my room was fine, but i had been upgraded to a... More

We arrived by Taxi from the airport, using the taxi service the hotel recommended this in itself was not a good experience. Our flight was delayed so didn't arrive until nearly midnight. No one on the checkin desk and had to wait about ten minutes before someone arrived. The room was small although adequate for one night. Bed had a... More

This hotel was recommended to us by 'Airparks' for an overnight stop over before our flight to Italy the next morning. The hotel is very clean and spacious, room number# 220 we had was a good size and a power shower to die for...and we were advised by the very friendly receptionist that if we dined in the 'Chequers Pub'... More