As we had no personal access to facilities to pre book, we literally walked off the street and discovered this charming gem of a place. The staff were welcoming and polite, and patient as I wanted to check out the accom before booking [we had seen some less disirabe places in our travels]. We only stayed the one night as... More

My partner and I stayed the red cow for three nights, we arrived earlier than planned so the staff did their best to have our room ready as quickly as possible. We found the hotel had a nice family atmosphere and our room was great, good pillows and very comfy bed. The food at the hotel was excellent. The location... More

Like one of the other reviewers who rank this as "terrible" my booking experience was appalling. I booked through the number listed on their website, paid by credit card at the time, only to be told in arrival (with luggage and crying baby) that they had no details of my booking, despite me having paid already, and confirming I had... More

Good vlaue place, good location. Room was quite spacious but very tired. There was a lot of noise from traffic and not double glazing so I didn't sleep too well but nothing a pair of earplugs wouldn't sort out. Breakfast comes in a small fridge in the room which is basically some milk, yoghurt cearal etc which is quite pleasant... More

Nice clean well decorated rooms. Generally good beds but avoid the guest bed in the family room - maybe its ok for a child but my adult son managed to dislodge the loose slats in the base and end up with his bottom on the floor! A polite word with the proprietor saw the problem fixed before our second night,... More

Richmond is one of the prettiest parts of one of the busiest cities in the world, so it is very pricey. Basically, you're paying a 25% premium for the location, and taking that into account this is fairly good value. Positives: The pub is well located, a 5 minute walk from Richmond town centre and Richmond Green. The welcome I... More

Would have give this hotel 3.5 if possible as it it better then average. Rooms are modern, compact and clean and the beds are comfortable enough. We stayed here in mid summer and the room was very hot at night but for £90 in London I guess you won't get air con!! The major let down for this hotel however... More

Atypical "Young's" pub in the heart of Richmond on Sheen road. Always a great place to stop in, it's one of our local favorites. The bar staff is always accommodating and fast, and the pub is clean and well maintained. The food is quick and a good menu is available. If you are coming down the hidden walkway path behind... More

Stayed 3 nights and had a great time. Staff friendly and helpful. Room large, clean and well presented. Great location for town, station and local visits - Kew Gardens easy walking distance. Remember this is above a pub, which happens to serve good food and wine. Will recommend and plan on returning.