Pros: Price competitive, breakfast good. Cons: Our sink hot was cold and cold hot. There is a washing machine and dryer but washer is not hooked up to hot water. (You find that out only after adding money, clothes, and soap and desk calling owner). Our room was supposed to be non-smoking, but cigarette ashes present. They welcome dogs, which... More

The hotel was adequate, bed was comfortable, but the bathroom wasn't clean and it was warm in the room the entire night, as the AC wasn't working well. This hotel was fine for last minute, but I would not return here. The breakfast was sufficient and the staff was professional and friendly.

stayed at the quality inn Grand Rapids North for one weekend night in late march, 2013. Reserved the room online and check in was quick and easy. Girl at the front desk was friendly, however, my first impression of a hotel is always the desk clerk. She was not wearing a uniform of any kind, but had on jeans and... More

We complained regarding noise coming from the room above us. Front desk told the room who complained. Teens came downstairs and sat in front of our room!! We left immediately. We were so upset by how management treated the situation. We ended upstaying at the Baymont right next door. Do not stay here!

I needed to be in GR for a work assignment and since this hotel was the closest to where I would be, and also reasonably priced at 79.00, I stayed. For my money, I got a King bed in a room on the ground floor. I checked in late in the evening, and wanted to get right to sleep. After... More

Made a quick trip to say good-bye to father-in-law who is in hospice. Really wanted to stay at the Baymont next door. As luck would have it, they were sold out the weekend of 3/24/12. Made a reservation at the Quality Inn instead. Price should have been my first warning . . . $79.99 room with 2 double beds. Pulled... More

Amazing Suite with Jacuzzi Stayed here for two nights and really enjoyed the room as there was a jacuzzi and a large king bed. The people at the front desk were nice and the breakfast that was for free was amazing.

I stayed here with my daughter for the cheer leading competition the weekend of Jan 13, 2012, was appalled at the condition of our room. The tub was dirty, the floors were disgusting, and one of the other rooms in our group had BEDBUGS!!!!!!!!!!!!!!!! Management was beyond rude about the condition of the rooms and only refunded our money after... More

We were 9 people staying in 3 rooms for our business trip for a very busy conference schedule and we really appreciated that the spacious rooms were clean and the beds very comfortable, with plenty of fluffy pillows and nice blankets which gave us all great sleep. There were amenities such as microwave, refrigerator, hair dryer, iron and ironing board... More