The hotel was quite nice, so was the town Montecatini Terme. What really disappointed us was a guy at reception - he was very rude and not helpful at all. In my opinion, smile and friendly attitude of staff in 4* hotel is a must. More

We stayed for a week, and used this hotel as a base to travel around Tuscany using a car. We had no problems with parking on the round outside for €4 a day. The staff were excellent, they helped us with what ever we requested, evening phoning Italian companies on our behalf. They are a credit to the hotel. Breakfast... More

I stayed at the wonderful Francia e Quirinale for 5 nights in the middle of October, 2011. I was with a group of 26 people and there were several other groups staying there too. Even though there were a lot of people, the breakfast buffet was delicious and promptly refilled when a dish ran low. Every morning Giuseppe, our outstanding... More

My stay at this hotel was one of the best experiences I ever had. Beatrice, Marco and Fabio at the front desk were great. They helped up find great restaurants in the area, made spa reservations for us at the local Montecatini Terme spa which was great (you need to have lunch there as well, what a great place) and... More

This is a great hotel in the heart of the city. Personel are very friendly and always willing to give great suggestions for places to see or to eat. Beatrice always greeted you with a smile. Loved our room. Roberto worked the dinning room with style. We were there from Oct 7-11th. I hope to return to the town and... More

We chose Montecatini Terme and then Hotel Francia e Quirinale as our base for a 10 day trip to Tuscany and it was the right decision. The hotel was truly a home away from home. The staff was always attentive and friendly. They never tired of helping us with restaurant recommendations, directions, maps, and tips for the various towns we... More

We loved this hotel for its central location, old world charm and beautifully decorated ample public spaces indoors and outside. Ask for updated guest room which has large contemporary bathroom and balcony. Family-owned since early 1900s and family members are present daily making sure everything is working well. But they don't have to be...the staff takes care of the place... More

Montecatini Terme is a fairly upmarket stopover and a convenient base to explore Tuscany. The hotel is only five minutes from the railway station which has easy connections to Pisa, Lucca, Florence, etc. This hotel is one of very many similar ones. In fact, the whole town seems to be nothing but hotels! We stayed here for three nights in... More

rooms need an update. no airconditioning , when i called the desk the preson was rude and hung up on me after stating that the air conditioning was working. As a result we did not get a wake up call in the morning ----was this punishment for complaining????????? More