The hotel has been my favourite winter stop-over (en route from Slovenia to France) for many years. Besides being very clean, comfortable, well-located and offering good food, I especially appreciate that one's four-legged (dog) companion is welcome. Since my latest visit (a week ago) I am happy to add also that the hotel's personnel is indeed among the truly kindest... More

fourth floor , umidity everywhere on the aisle, old windows, rooms are cold due too an old heating system. curtain has a bed smell and dirty. too expensive the room rate.needs restoration. Anyway it is clean, this is good, and breakfast is perfect. go there only if you do not have other solution, or you feel that room rate is... More

Had the opportunity to spend 10 days at the Hotel recently, and found the hotel to be excellent with great facilities, good buffet breakfast and the staff were excellent and more than helpful in making the stay rewarding. The staff speak good english and the hotel is very close to Novara railway station so central route (2 stops) for those... More

This hotel is truly a hidden gem. While it is very unassuming from the outside, inside is beautiful. The hotel staff was very helpful and professional (also speaking very good English). The rooms were recently renovated; new LCD TV, spotless bathrooms, very comfortable bed, nothing not to love. Walking up to the building, you will find reserved parking for hotel... More

Following a shopping trip in the nearby outlets I stopped at this hotel for one night based on the reviews on Tripadvisor. The hotel is more like a 3 star. Rooms and bathrooms are on the small side, decor is dated. Wallpaper is peeling of the walls in many areas, bathroom is from the late 70's / early 80's. Room... More

I' really amazed by hospitality of the staff, the managed to keep me in a good mood without a problem with their lovely smiles and helpful being. The restaurant was fantastic with a huge anti-pasti buffet every evening with lots an lots of various delious, Italian food. I will for sure return to this hotel in the future, regardless if... More

I travel across Europe every week and this was the best ever restaurant within a hotel. The food is all freshly made and it tastes fantastic. The staff make you fell like home. Highly recommended!!! More

I used this hotel for 40+ nights whilst finding and waiting for a local apartment to be ready. The restaurant although not the largest in Novara offers fantastic quality (the buffet they throw in is a particular favourite) at a very reasonable price. I was lucky enough to hang around long enough to catch a seasonal menu change; I very... More

We use this hotel for our Italy business trips. The rooms are good, though not overly spacious, and are cleaned every day to a high standard. They all have a big, flat-screen tv on the walll with plenty of english channels. The reception staff, are great, they're very friendly and chatty, and all speak english, with varying levels of fluency.... More