We arrived at hotel Primo on recommendation of the service garage where our car was getting fixed. The entrance and outside of the hotel looks just fine, but our room was just horrible! We found some litter from previous guests, the toilet was NOT clean and many things where broken. The shower head was even 'fixed' with ducktape. Trust me,... More

Just returned from our first holiday to Italy. We stayed at the Hotel Primo for a week. We had two rooms which were both very clean. Bathroom is a little small but adequate. Both rooms had a balcony, air conditioning, fridge and TV. The staff were all very friendly and helped make our stay a very pleasant experience. The food... More

We didn't pay a lot for this holiday for half board so don't feel we can grumble, room was basic but very clean, staff were helpful and nice, breakfast and dinner was basic but edible, there were 4 courses, pasta in tomato sauce, then salad, then main meal of risoto, veal, chicken etc, lastly ice cream or fruit, if your... More

If you get a good deal on this hotel as we did then it's not too disappointing as the rooms are clean and the staff kind and hard working. The location is good for the lake front but 20mins into the town (we didn't mind this as the walk along the lake front into town is nice). Our only disappointment... More

This hotel is officially 3 stars but is only worth 2 at best. The food is edible but poor quality, and the rooms are clean but very dated with paper thin walls and 70's decor. It is a 20 min walk to the square, so if you dont like walking, this is not the hotel for you. In fact the... More

Stayed for 1 week, half board. Rooms clean and comfortable. Try to get a room at the front if you want a balcony with some sort of view. side rooms look on to next building. Road at the front can be busy at certain times of the day. Food was plentiful and included options every evening. Breakfast selection limited (as... More

We stayed at Hotel Primo for a week on HB basis - booked through [---------------]. Although the room size was average, it's clean and got all the basics we needed. The bathroom also clean and maintained well. The bathroom and the room were cleaned everyday we stayed there. The hotel is at the centre of the Riva Del Garda -... More

The hotel is in a perfect area of the beautiful town of Riva, just a few hundred metres from the lake front (not visible from the hotel though) and a nice half hour lake walk into the town. There is no pool but the lake is great for swimming. If you are not too good at Italian or German you... More

My girlfriend and I booked a last minute deal to lake garda not knowing the hotel that we were staying at before we got there, my girlfriend was panicking a lot when we were on the coach driving through the outskirts as there are some down market hotels but then the coach stopped at the hotel primo and we were... More