Stayed at this hotel in August2012, for four nights. Found the place clean, and the staff pleasant and helpful. The pool was a bonus as not many small budget hotels have a pool.enjoyed are stay and returned in October again for four nights still cheap and cheerful (thats the hotel) . loved Sorrento and liked the hotel , yesterday booked... More

We travelled to Sant agnello for our silver wedding anniversary-so wanted a VERY SPECIAL HOLIDAY!!! Here is our review-positives-service is v.good-especially from FRANCO and MARCO! LUIGI is also very pleasant and welcoming! Towels are changed every day and room is cleaned. Sant Agnello is a suburb of Sorrento and in our opinion not as touristy! Negatives-train track runs alongside the... More

I travelled to Sorrento with a group and initially we were supposed to stay at another hotel which was overbooked, so a few weeks before the trip our agency confirmed that we will be accommodated at Club Hotel Sorrento. I checked the reviews and was not very optimistic about the place; still I did not have another option. I was... More

Before reviewing this hotel, it is important to decide what you want from a holiday. Sorrento isn't a beach holiday. The beaches are black volcanic sand, small & very expensive (you can pay £15 each per day - and can pay even more when visiting Capri, Positano or Amalfi). Sorrento is really a base for sight-seeing, and on that basis,... More

Service is poor, they tried to be friendly but failed most of the time. The breakfast is ok! You can eat better in Sorrento. The bed linen is not changed everyday. The rooms are average and shower tiny. They overbooked and I did not get the room I paid for.

I have just returned from a two week break in Italy, staying at the Hotel Club. Had decided to bite the bullet and go with the cheap option despite some reviews and am made up we did. Hotel is clean, friendly and in my opinion very well located. Sorrento is a 15 minute stroll to the right of the hotel,... More

Just back from a week in Sorrento and staying in the Club Hotel..... After reading some of the negative comments before I booked this hotel i have to say I was a bit concerned as to what we would find. I booked a surprise holiday for the Mrs ( She thought she was going to Skeggy). I think some people... More

Where to begin....Rude staff ( 3 rude old men) No customer service. I see reviews from 2005 about plumbing issues. In Aug of 2012 they are still the same. Can't get pool towels. Need to use your bath towel and wait for the cleaning lady in the morning. Nasty water. Appears they reuse the unused breakfast crossaints. After a day... More

STAY SOMEWHERE ELSE ! This place will ruin your vacation. Run by 3 old grumpy Italian men. Customer service at an all time low. These clowns could not run a car wash. Hot water, Plumbing issues !!! Same issues as others requesting towels for the pool. "Wait till the morning for a clean towel" Really ? AAA take this place... More