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Sheraton Paris Airport Hotel & Conference Centre

4.0 of 5
BP 35051 | Tremblay-en-France, 95716 Roissy, France
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Sheraton Paris Airport Hotel & Conference Centre
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151 traveller photos
Ranked #2 of 30 hotels in Roissy
4.0 of 5 stars 536 Reviews
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536 reviews from our community

What travellers say about this hotel
  • “Train station” (16)
  • “Early morning flight” (10)
  • “Very nice” (10)
  • “Club room” (7)
  • “Free wifi” (5)
  • “Air France” (4)
  • “Great Place” (4)
  • “Good night sleep” (3)
  • “Platinum member” (3)
  • “Friendly and efficient” (3)
Traveller rating
    228
    204
    64
    24
    16
Only show reviews for Family (70) | Couples (155) | Business (161)
Date Rating
Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Perfect location for flights”
4 of 5 stars Reviewed 22 May 2012 NEW

This hotel was better than expected. Great location for flights and train station. Also had good amenities and nice looking rooms with ample space. More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
24 May 2012

Dear guest, Thank you for taking the time to share your review following your recent stay at Sheraton Paris Airport Hotel. I am delighted to learn that you have appreciated your stay with us and enjoyed our facilities. We look forward to welcoming you back very soon. A bientôt A.Ziani-Orus Quality Manager More

Redmond, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Excellent stay”
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Have used this hotel several times as a departure hotel out of CDG. Hotel staff are friendly and always accomodating of your needs. Location inside the terminal makes it very convenient for early morning flights back home. Easy to get to and from central Paris as trains arrive on level just beneath the hotel. Train ride to & from Paris... More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
24 May 2012

Dear Michael, Thank you for sharing your feedback on tripAdvior. I am delighted to lean that you had an excellent stay with us.Thank you again for your rewarding comments and for your loyalty. I sincerely hope to welcome you back very soon in Paris. A bientôt ! A.Ziani-Orus Quality manager More

San Francisco, CA
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Convenient for International Flights but Expensive”
3 of 5 stars Reviewed 21 May 2012 NEW

This was my second stay at the Sheraton Paris Airport Hotel and I liked it less than my first time. The positives: wonderfully convenient to catch my San Francisco flight home (wake up and walk 5 minutes to the check-in counter), rooms are cemetery quiet, enormous beds that are very comfortable, spacious bathrooms and shower (rare for Paris). The Negatives:... More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
24 May 2012

Dear guest, Thank you very much for posting your review on Trip Advisor following your recent stay with us. It is only through the guest feedback that we will be able to uphold our commitment to service and product excellence. I have noted your comments regarding the air conditioning and the curtains functioning in the room. I have informed our... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Value Convenience & Accommodating Staff”
4 of 5 stars Reviewed 19 May 2012 NEW

Just started re-using this hotel after a number of years' absence (after poor service) due to its, now, reasonably valued rooms, cleanliness and improved service. This is the most convenient location for an overnight stay and, when Paris city hotels are booked or expensive, it is a more economic option being within a reasonable train commute (station an elevator's ride... More

Was this review helpful? Yes
See 3 more reviews by Sogoesit for Roissy
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
24 May 2012

Dear guest, Thank you very much for taking the time to post your review on TripAdvior. I am delighted to read that you have enjoyed your stay with us and that we have restored your confidence in our quality of service. I sincerely appreciate your recognition through your positive comments. Thank you for your loyalty and looking forward to welcoming... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great idea for an early flight”
4 of 5 stars Reviewed 13 May 2012

Stayed one night, had a early flight the next day. Great location as the hotel is in the airport, just above the train station. Walked out of the hotel straight to my flight. Room is very quiet and a good size. Staff very friendly and spoke English. More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
16 May 2012

Dear guest, Thank you for taking the time to share your review following your recent stay at Sheraton Paris Airport Hotel. I am delighted to learn that you have appreciated your stay with us and enjoyed our facilities. We look forward to welcoming you back very soon. Yours sincerely, A.Ziani-Orus Quality Manager More

Victoria
1 review
“World class customer service!”
5 of 5 stars Reviewed 12 May 2012

We had booked two rooms through Priceline for our long-awaited trip to France when, two weeks before departure, I fell and broke my ankle and was unable to travel. Upon hearing of this calamity, the Reservations Manager at the Sheraton Airport graciously agreed to cancel our rooms without penalty, even though they were non-refundable reservations. This says everything about the... More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
16 May 2012

Dear guest, Thank you very much for posting your review following your recent interaction with us. I am glad to learn that an efficient decision was made by our reservation manager to accommodate you. I am thus pleased to note that you were satisfied with the service provided. We sincerely hope to welcome you very soon in Paris. Warm regards,... More

Seattle
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
68 helpful votes 68 helpful votes
“Very convenient!”
4 of 5 stars Reviewed 10 May 2012

We found a great deal on Hotwire for only $85/night. We identified the Hotel through www.betterbidding.com. The room was a bit too warm for us & unfotunatly the temperature could not be adjusted lower. Other than that our room was clean & the beds comfortable. All the Hotel staff were very friendly. They offered free Wi-Fi in the lounge. I... More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
16 May 2012

Dear guest, Thank you for taking the time to share your review following your recent stay at Sheraton Paris Airport Hotel. I am delighted to learn that you have appreciated the convenient location of our hotel. Thank you for your rewarding comment regarding the friendliness of our associates. I will certainly share your feedback with all the team. We sincerely... More

San Francisco
Senior Contributor
47 reviews 47 reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“Exceptional soundproofing and design”
5 of 5 stars Reviewed 7 May 2012

For an airport hotel, this is a great resting spot. Very peaceful and wonderful design. I had internet problems as a Starwood special guest member, normally in the lobby you should have free internet access, this didn't work very well, but they were nice and gave me a free pass so I could use the internet from my room. However,... More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
9 May 2012

Dear guest, Thank you for taking the time to share your review following your recent stay at Sheraton Paris Airport Hotel. I am delighted to learn that you have appreciated your stay with us and that you enjoyed the quiteness of the rooms. Thank you again for your loyalty. Looking forward to welcoming you back very soon. Yours sincerely, A.Ziani-Orus... More

WI
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Beautiful facility”
5 of 5 stars Reviewed 7 May 2012

Convenience of location within airport is wonderful. Hotel staff very friendly and service oriented. Fun to watch planes on ground from our room. Definitely 5*. Good rate on hotwire. Food in restaurant is pricey-25 euros for a hamburger. More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
9 May 2012

Dear guest, Thank you for taking the time to share your review following your recent stay at Sheraton Paris Airport Hotel. I am delighted to learn that you have appreciated your stay with us and enjoyed our facilities. We look forward to welcoming you back very soon. Yours sincerely, A.Ziani-Orus Quality Manager More

Road Town, Tortola
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Convenient, but lower quality than advertised”
3 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

We have stayed at a number of the hotels serving CDG-Roissy Airport over the last few years, as it fits best with our trans-Atlantic flights. This time we thought that we'd give the Sheraton a try as it is by far the most convenient. It definitely gets 5*s for that. And we don't mind paying (quite a bit) over the... More

Was this review helpful? Yes
A Z-Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review
7 May 2012

Dear guest, Thank you for taking the time to share a detailed review following your recent stay at Sheraton Paris Airport Hotel. Please accept my apologies for the inconvenience the strike has caused to you. We deeply regret this unforeseen situation. A small group of employees of the Hotel has expressed in an explicit way its concern regarding social benefits... More

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Additional Information about Sheraton Paris Airport Hotel & Conference Centre

  • Sheraton Paris Airport Hotel
  • Sheraton Roissy
  • Roissy Sheraton
Address: BP 35051 | Tremblay-en-France, 95716 Roissy, France
Price range (per night):* RM647 - 1,778

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Sheraton Paris Airport Hotel & Conference Centre
BP 35051 Tremblay-en-France
95716 Roissy
France
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