The property is well located (close to Geneva airport) and had overall a good potential, but somehow seems is not in radar of Ascott group to keep up with times. The room carpets and beds are getting old and now are long overdue for replacements. Same applies to toilets and kitchenettes - the plumbing and utensils are not what you... More

Citadines is in a great location and the staff at the reception desk are always at their utmost helpful. However despite this, it is glaringly clear that the property is understaffed and desperately needs to be upgraded. I stayed here for two and a half months, long enough to experience the residence on a more long term basis instead of... More

Ideally situated a short bus ride from Geneva airport, this hotel was just what we wanted. The desk staff were incredibly helpful and efficient, the rooms were clean and well presented and the bed was one of the most comfortable I have ever slept in. Breakfast offered a wide choice and plenty of it, although they would benefit from having... More

the title says it all. the location/staff guarantee its good occupancy. it can improve by doing more in the rooms and balconies. the question is: will it. it's not true that its grounds are unkempt. it should remove its climbing rose bushes so you don't snag your clothes on

Geneva airport is well short of the number of hotel rooms needed, so I went to France by going under the East end of the runways; Taxi was CHF 20 from the terminal for a 5 minute ride. Hotel was ok, but room was 1 hour late being cleaned due to big rush; small kitchen, no English TV channels except... More

This hotel is in desperate need of renovation. The outside of the buildings is simply dirty, unkempt and in major need of a paint job. The apartments are often dirty, with stains on the carpet... Lots of areas that need fixing and repair... too many to mention. The swimming pool has been closed for over 2 years now. It has... More

We spent 5 nights at Les Citadines in Ferney-Voltaire. The hotel needs some renovations, especially in the rooms and the corridors. It was clean, but there was a strong smell of vinegar that lingered for a couple of days after we arrived. Carpet in the room was stained and needs to be changed. The room was on two floors; the... More

Good clean hotel very helpful staff -- great location and rooms are comfortable secure. You can easily pick up stuff from the nearby carfour and stock up the kitchennete and are good to go for an extended stay.Carefour is maybe a short ten minute walk

There is no safe and so no good rooms! I spend only one night in room #301...looking on the back yard with the greenish pool. The staff is not professional to help or to serve the guests. The cleaning crew...are too busy by cleaning your belongings instead of the rooms or bathrooms:-((( My photo camera was stolen in a few... More