Had a great week here. The location was great with easy access to the piste and town. The staff are wonderful, really can't do enough for you and they are all so friendly. The food was good quality and plentiful. Always a cooked breakfast available, not always the case in skiing accomodation. Lunch boxes are available for 5/6 euros, really... More

The hotel was exactly what we needed- close to the lifts, child-friendly, clean and comfortable. The staff (all British) were helpful especially the Crystal rep, who was based at the hotel. The food was good and the kitchen staff were willing to vary the food for the boys (leaving off sauces etc)- or there was the kids tea which they... More

Although the hotel could do with a refurb, we could not fault our holiday. Basic, but warm rooms. We heard no noise that others have mentioned, and we were on the first floor above the kitchen. The food was fantastic, definitely more than 3 star. We used the childcare. Our elder boy was in whizz kids when not skiing. He... More

This was our third trip to Alpe D'Huez and our second with Crystal. Having been on quite a few ski holidays now our expectations of the hotel weren't much. I don't know why it is that holiday companies feel people just put up with shabby hotels when we're skiing, but we seem to. Lack of choice? Excessive cost to get... More

We have recently returned from our holiday at the LHermitage.We had a great week enjoying the hospitality and service of a very proffesional and helpful team of staff. Nothing was too much trouble. Im not sure how anyone could find fault with the staff here and that was the general opinion of all those we spoke to during our stay.... More

For price, location and flight/transfer time you can't go wrong. The major let down though was: towels changed once, poor quality thin linen; Breakfast was average at best with one or 2 days excellent but others very poor; Every day with the exception of 1 we had to ask for a mug for coffee at breakfast; often the bar and... More

An excellent week with friends made by the staff at L`Hermitage.The staff were professional and fun,engaging with our party and nothing was any trouble.The food was excellent,the Chef had a pride in his work,tasty and well presented.I would not hesitate to return to the resort and L`hermitage.Well done Crystal. More

8 of us have just returned from a week in L'Alpe d'Huez, having stayed at L'Hermitage. The general agreement amongst our party was that it is a good resort, offering plenty of skiing and that the hotel represented fantastic value for money in terms of quality and the attentive, friendly and helpful Crystalski staff. Rooms are basic, but clean and... More

Some of these unfair reviews make me think they want champagne lifestyle for lemonade money.......... my family just spent a week in south facing sunny Alpe D'huez. Yes the hotel could do with a facelift, however, its location is fantastic, our 7yr old was well looked after by the whizz kids club. The entire crystal team worked tirelessly to make... More