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All 5 Mettmann hotels »

Best Western Grand City Hotel Duesseldorf Mettmann

4.0 of 5
Peckhauser Strasse 5, 40822 Mettmann, North Rhine-Westphalia, Germany
Hotel amenities
Best Western Grand City Hotel Duesseldorf Mettmann
Ranked #2 of 5 hotels in Mettmann
3.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    7
    16
    19
    10
    4
Date Rating
Carshalton
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

We stayed at this hotel on a leger coach tour of the floriade and germany. The hotel was clean and bright with very friendly, well trained, multi-lingual staff, a good breakfast buffet, bar and restaurant. The only thing that let this hotel down for us was the accommodation. If we had been there for an overnight stay it would not... More

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West Midlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

My Husband and I recently stayed at this hotel whilst on a Ledger Holidays coach trip to Floriade and we have to say that we thoroughly enjoyed our stay here. The staff were friendly and attentive and the food was lovely. We found that the all you can eat buffet was very reasonable, especially as hotel food on the continent... More

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Reading, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 14 April 2012

Stayed recently with a Leger Coach Tour. First problem (which may be Leger not the hotel) was that we had been assured we would have a double bed only to be told on check in that the hotel only had twins. Other reviews seem to indicate the existence of double beds so not sure whether the hotel staff just lied... More

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Farnborough, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 20 February 2012

Stayed here for a three night business stay. Rooms can be described as "compact" but functional. The bathrooms are, like the room, compact but clean and acceptable. Some way from my meetings in Dusseldorf but as there was no reasonable accommodation available in Dusseldorf, It wasn't a bad choice. Upside: Price is very reasonable. Rooms are functional and clean. Downsides:... More

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See 2 more reviews by DoubleSigma for Mettmann
Laceby
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 December 2011

Stayed there with Leger Christmas Market tour. Hotel clean, welcoming and very helpful. I requested pillows on arrival and got them straight away. Breakfasts buffet style ample and good value. Restaurant on night good value too. Can't fault it at all yes rooms were smallish but we are only in them to sleep, beds large and very comfy, shower great... More

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Brecon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 November 2011

we have just stayed here for a three night break with ledger coach holidays the room was not over large but the twin room we shared was fine everything was nice and clean bedding towels etc however we did request a extra pillow on arrival and again the following day it never arrived dispite assurances. The breakfast was perfectly ok... More

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MET21, Manager at Best Western Grand City Hotel Duesseldorf Mettmann, responded to this review
2 December 2011

Dear Sirs, let me start by thanking you very much for your review on tripadvisor. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. Should your travel plans bring you to Mettmann again we would be delighted to welcome... More

Taunton, United Kingdom
Senior Contributor
43 reviews 43 reviews
Reviews in 16 cities Reviews in 16 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

We booked here on a recent business trip and discovered we had 2 single beds. As we only had 10 minutes to check in and change for a dinner meeting, we didn't bother to change as we just didn't have time. We arrived back at the Hotel after Dinner and decided to have a drink in the bar, there had... More

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MET21, Manager at Best Western Grand City Hotel Duesseldorf Mettmann, responded to this review
23 November 2011

Dear Emma, let me start by thanking you very much for your review on tripadvisor. Unfortunately, you did not create a contact. We would be pleased if you give us your contact details, so we can get in touch with you in this regard. Sincerely, Your Team of BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

Perth, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 October 2011

room was small but fine for somewhere too sleep didn t plan on spending much time in room very clean and clean towels daily staff all very helpfull we were unsure how 2 return 2 airport and receptionist was very helpful. the spa was very good and clean. unable 2 comment on food as only ate lunch one day but... More

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MET21, Manager at Best Western Grand City Hotel Duesseldorf Mettmann, responded to this review
17 October 2011

Dear Jennifer, let me start by thanking you very much for your review on tripadvisor.de. We were very pleased that you enjoyed your stay in our hotel. We do everything to make the stay of our guests so pleasant as possible. We appreciate your honest opinion and want to thank you. Because only then it is possible for us to... More

United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 30 July 2011

We stayed here on a European trip and had booked a superior room. They firstly checked us in to a standard room which was the size of a matchbox until I pointed out their mistake. The superior was much larger with a two seater sofa, but nothing soecial. Old TV, two single beds, room overlooking the car park quite disappointing... More

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MET21, Verkaufsleiter at Best Western Grand City Hotel Duesseldorf Mettmann, responded to this review
3 August 2011

Sorry! Dear Sirs, thank you for the time you have taken to evaluate our hotel on Trip Advisor. We really regret, that you were not satisfied with our service during your stay in our hotel. We do everything to make the stay of our guests so pleasant as possible. We appreciate your honest opinion and want to thank you. Because... More

Sofia, Bulgaria
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 May 2011

Stayed there for a couple of nights in a twin room, as a single occupant. Rooms were neat and tidy, although a bit too small. All is efficient and utilitarian, peaceful and rather quiet, so sleep is excellent. Beds were clean and soft, airconditioning was absent in my room (408) but temp was pretty mild. One disadvantage is that hotel... More

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Additional Information about Best Western Grand City Hotel Duesseldorf Mettmann

  • Best Western Mettmann
  • Ramada Mettmann
  • Mettmann Ramada
Address: Peckhauser Strasse 5, 40822 Mettmann, North Rhine-Westphalia, Germany
Price range (per night):* RM173 - 904

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Best Western Grand City Hotel Duesseldorf Mettmann
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