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All 4 Kloten hotels »

Hotel Welcome Inn

3.0 of 5
Holbergstrasse 1, Kloten 8302, Switzerland
Hotel amenities
Hotel Welcome Inn
Ranked #3 of 4 hotels in Kloten
4.0 of 5 stars 157 Reviews
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157 reviews from our community

What travellers say about this hotel
  • Zurich airport(6)
  • Free shuttle(6)
  • Friendly and helpful(4)
  • Front desk staff(3)
  • Clean comfortable(3)
  • Swiss Franc(3)
Traveller rating
    47
    62
    33
    8
    7
Only show reviews for Family (20) | Couples (22) | Business (22)
Date Rating
Mumbai
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

Stayed at Welcome Inn Kloten on the way back from our trip to Switzerland. Chose the place due to its proximity to the airport and was pleasantly surprised. The hotel is just 2 minutes walk from the Kloten station which is approximately 15 mins by train from Zurich HB. People at the reception were very nice and courteous. The rooms... More

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Sedona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2012

I booked this hotel for the night before my flight out of Zurich. It was a beautiful place, clean, friendly and very comfortable. The rooms are the perfect size and well organized. Their free shuttle to the airport is wonderful. I highly recommend this hotel. More

Was this review helpful? Yes
Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
14 May 2012

Dear guest, Thank you for taking time to write such a nice comment. We are open for any kind of feedback; but among us, we prefer the positive comments we are getting from our guests. :) We are looking forward to welcoming you soon again! Best regards, More

Odense, Denmark
Senior Contributor
33 reviews 33 reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 23 April 2012

Though the Welcome Inn is outside of Zürich centre, it is still close to downtown. Trains depart every half hour from the station five minuttes walk away, and the trip to central Zürich takes approx. 22 minuttes, no big deal. The hotel runs a shuttle service to and from the airport (10 mins.), which is really convinient. Rooms are midsize... More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
27 April 2012

Dear guest, Thank you very much for your honest feedback. We appreciate real statements, so it makes it easier for prospective guests finding a good value hotel in Zurich. Especially hints like yours are very valuable! Thank you and we are looking forward to welcoming you again in Hotel Welcome Inn! Yours faithfully, More

Valby
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

Cosy reception with signed cards from famous skiers. Very corteous pleasant employees. Quiet rooms. Good low price. Comfortable and very clean rooms. Everything works: free internet, TV hairdrier etc. Good minibar with everything from water, chocolate, juice, chips, nuts and alcohol if you want that. You can get a free pass from the reception to Kloten public swimming pool. Free... More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
17 April 2012

Dear guest, Thank you very much for your honest feedback. We appreciate real statements, so it makes it easier for prospective guests finding a good value hotel in Zurich. It would be our pleasure to welcome you soon again! Yours faithfully, More

Copenhagen, Denmark
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2012

Service is extremely polite, helpfull and friendly. My room was average size, and quite comfortable, except for the temperature. The room was kind of stuffy, and it was to windy and noisy to keep the window open. However the bed was comfortable, and the bathroom clean. The area is extremely lovely, Switzerland at its most charming. Anything consumed in the... More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
6 April 2012

Dear guest, Thank you for having taken the time to rate us on tripadvisor. We are delighted you had a memorable stay with us and will make sure to forward your compliments to the team. Furthermore, it is extremely helpful for prospective guests to choose a hotel nearby Zurich. Yours faithfully, More

Jihlava
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 27 March 2012

I booked a room in this hotel via their web site. They didn't give any choice of smoker or non-smoker room (I don't smoke and I hate the smell of cigarette smoke). The check-in was very fast and smooth. However, as I entered my room, I discovered that I was assigned to smoker room and it REALLY smelt! I immediatelly... More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
30 March 2012

Dear guest, Thank you for your time writing down your impressions. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Referring to... More

Paris, France
1 review
5 of 5 stars Reviewed 24 March 2012

If you need to be a short distance from the airport, then this is the ideal hotel with a shuttle bus to take you to and from the airport. We had a very comfortable twin-bedded room with another bed in the small room next door and everything was spotless. The hotel has two restaurants and a separate bar. Stay away... More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
30 March 2012

Dear guest, Thank you very much for your inputs! Please let me explain that in Switzerland since two years also exists a non-smoker protection. But with a strict observance of several guidelines it is possible to run for example a smoking bar so this is a special case but the restaurants are naturally smoke-free. Thank you again and see you... More

Cape Town
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 23 March 2012

We decided to use the day room offer as we flew late at night. We used their hotel shuttle to the hotel and then the very easy train directions to spend the day in Zurich to return to shower and then shuttle back to the airport. The shuttle driver was very helpful not to mention the reception. The hotel provided... More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
30 March 2012

Dear guest, Thank you very much for your honest feedback! We are glad hearing that you have spent a easy and quite day before continuing your journey, it is not self-evident. We appreciate it and your view is very helpful for prospective guests choosing a hotel for a day room. Thank you again and we are looking forward to welcoming... More

Basel, Switzerland
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed 22 February 2012

Nothing fancy but convenient and clean. Very friendly staff at the reception and in the restaurant. 7 minutes to the airport with shuttle buses running every 30 min or so from as early as 5 a.m. Small but clean bathroom and nice crispy bedsheets. Recommended for everyone who needs a short layover. More

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Mela Frey, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review
5 March 2012

Dear Gergana, We would like to thank you for your much appreciated and valued feedback. If you travel over Zurich Airport sometime again, we would love to be your host once more and provide a calm sleep before a long journey. Best regards, More

Midland, Texas
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 February 2012

The hotel is not fancy but is very conveniently located and provides all the basics. Rooms are comfortable an clean and the staff is very friendly and helpful. They do not have a gym but if you need one they have an agreement with an hotel close by. Not very convenient but better than nothing. Considering the prices you get... More

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Mela Frey, Leiter Öffentlichkeitsarbeit at Hotel Welcome Inn, responded to this review
22 February 2012

Dear Stefan, thank you that you take the time to write such a nice comment. We are open for any kind of feed back; but prefer, of course the positive comments we are getting from our guests. Thank you once again for your nice words and we would be pleased to welcome you again in the future. With our best... More

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Additional Information about Hotel Welcome Inn

  • Welcome Hotel Kloten
  • Welcome Inn Hotel
Address: Holbergstrasse 1, Kloten 8302, Switzerland
Price range (per night):* RM342 - 634

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