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All 2 Schonried hotels »

Wellness- & Spa-Hotel Ermitage

5.0 of 5
Dorfstrasse 46, Schonried 3778, Switzerland
Hotel amenities
Wellness- & Spa-Hotel Ermitage
Ranked #1 of 2 hotels in Schonried
4.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    28
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Date Rating
1 review
5 of 5 stars Reviewed 1 April 2012

Superb hotel, great staff, fantastic spa facilities. We only stayed one night, unfortunately, but had a wonderful time. Only 'bad point', and I use the term lightly, were a couple of communication issues over dinner and in the spa, even though we both speak several languages. I wouldn't hesitate to recommend the hotel and hope very much to go back... More

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Nathalie Hanslin, Leiter Öffentlichkeitsarbeit at Wellness- & Spa-Hotel Ermitage, responded to this review
3 April 2012

Dear Mrs Laura We thank you very much for your feedback on your stay. We are thrilled that you had such a good time with us. Concerning the communication issues, we will certainly do our best to ameliorate this point, so that this does not occur again in the future. We would be delighted to welcome you to Schönried again... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 16 February 2012

First comment trip advisor needs to update the address; this Hotel is in Schönried and not in Gstaad. I stayed a week with my wife and I must say that the rooms are very comfortable, beautifully appointed with all you can expect from a five stars hotel. The staff is very professional and courteous. Now for the negatives: If you... More

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Nathalie Hanslin, Public Relations Manager at Wellness- & Spa-Hotel Ermitage, responded to this review
20 February 2012

Dear Sir We thank you very much for your feedback on your stay. The town name will be changed in the next few days, this is allocated automatically through the system. We appreciate your notice, as we ourselves unfortunately missed it. We are delighted that you appreciated the rooms and thank you for the compliment on our staff, which we... More

Flims, Switzerland
Top Contributor
56 reviews 56 reviews
Reviews in 51 cities Reviews in 51 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 February 2012

We stayed in a new senior suite with fireplace and steam shower and a lot other fancy things. You need time to explore all this technical equipments. The rooms are very comfortable and of good quality. The wellness part is outstanding. But it can be crowded, because you have to share the bath with the people from the village. If... More

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Nathalie Hanslin, Public Relations Manager at Wellness- & Spa-Hotel Ermitage, responded to this review
13 February 2012

Dear Sir/Madam We thank you very much for your feedback, which is highly appreciated. We are delighted that you liked our new senior suites and the enhanced spa area. We are sorry that you found the bath to be a bit crowded sometimes. As you mention correctly, our spa is also open to non-residents. As we are the only spa... More

Lausanne, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

My husband and I (and our 2 month old) were very excited to spend the New Years (2011/2012) at this hotel, however at the end of our stay were very disappointed, felt a little deceived and overall felt it was not worth the price. We arrived at the hotel a couple days before New Years and found out that the... More

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Nathalie Hanslin, Leiter Öffentlichkeitsarbeit at Wellness- & Spa-Hotel Ermitage, responded to this review
9 January 2012

Dear Madam, dear Sir We thank you very much for your honest feedback of your stay and sincerely apologize that your stay did not meet your expectations. Also, we would like to give our view of your mentioned points: 1) Spa service (i.e. use of the entire spa facilities with pools, saunas, steam rooms, relaxation rooms etc. as well as... More

Orlando, Florida
1 review
1 of 5 stars Reviewed 6 November 2011

I love this hotel and I have been in this hotels for years. But their service levels decreases over the years I observed They advertised a great offer on their website, but when I wanted to book, they wrote " as soon as we get the prices we will make you an offer with all the details". I took me... More

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Nathalie Hanslin, Leiter Öffentlichkeitsarbeit at Wellness- & Spa-Hotel Ermitage, responded to this review
8 November 2011

Dear Professor Doctor Fetscherin, It is wonderful to read that you have been in our hotel for several years and have enjoyed your previous stays. We would like to explain the situation as well from our side: The hotel Ermitage has been in the process of renovation and refurbishment for the past six months and in this process we also... More

PT
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 December 2010

Me on biz trip, my wife spent a few days on her own at this delightful Hotel in the Bernese Oberland. She was absolutely thrilled about the thoughtful and genuinely friendly service where one feels that the staff is in sink with the management to pursue one objective: To delight their guests. Single women feel especially at ease. The facilities... More

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Geneva, Switzerland
Top Contributor
64 reviews 64 reviews
Reviews in 27 cities Reviews in 27 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 11 October 2010
1
person found this review helpful

My wife and I spent 1 night in the Junior Suite nbr 506, type "Gstaad" in October 2010, which is located on 3rd floord (last floor), with garden view. The room was absolutely unusual with a lot of wood all around us, a little bit small, but giving such a coisy environment. The balcony was full of colorful flowers and... More

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Sao Paulo, SP
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 24 April 2010
1
person found this review helpful

I absolutely love this hotel! Food is wonderful!!!! if Im not wrong, the not included restaurant has a Michellin star.. Great staff, they're really nice.. so welcoming! It it sooo worth it If you like skiing, Schonried is definetly the place for you! Much better than Gstaad.. More

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dubai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 April 2010

This hotel is really nice. it can combine the pleasures of great food with the pleasure of a SPA. The staff of the hotel was fantastic and the food was wonderful. Just as an anecdote my wife is celiac and once she told them that she was intolerant to gluten, the chef of the hotel prepared a special menu for... More

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London
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 February 2010
2
people found this review helpful

We’ve just stayed at this hotel for skiing holiday for 8 nights. LANGUAGE French / German ONLY. Staff can speak good English but all information regarding events and menu are in French and German so if you don’t understand either language you always have to ask someone to find out the most basic things. FOODS Foods at the hotel were... More

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Additional Information about Wellness- & Spa-Hotel Ermitage

Dorfstrasse 46, Schonried 3778, Switzerland
Price range (per night):* RM1,001 - 1,406

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