Spent 2 nights b&b at this hotel and found it very clean throughout - including the leisure centre. The staff helpful and interested in their customers. Would recommend it as a place to stay to visit Chester etc. and will certainly return.

Me and a friend stayed on a package deal which included one nights B & B, lunch, dinner and 2 treaments in the spa. The hotel room was ready early which was great and convenient and the room was nice and clean. Lunch was a healthy buffet style consisting of soup,salad and jacket potatoes which was ok but not great.... More

This is the second time I have visited this property, and have been disappointed both times with the treatments I received. I must say it is well situated and presented well. The lobby area and restaurant look great - always full of business men. The rooms also look great. I do believe if you are on an overnight spa break,... More

It is always a pleasure to stop at this hotel. The rooms are very comfortable and its such a treat to have a decent swimming pool. We were a group of 16 for a meal and the food was of a very high standard. For both the meal and for the freshly cooked porridge in the morning, warmed plates /... More

Just stayed on business for 2 nights and remembered what a lovely hotel this is. From check in to check out the staff really try and make your stay as pleasant and comfortable as possible. The rooms were very comfortable, clean and well kept, the spa is very nice ( the staff leant me the locker token when i couldn't... More

I have now stayed here on several occasions. I have always found that from reception to dining top class. Everyone goes out of their way to make your stay a memorable one. There is also the added bonus of the gym and swimming pool that was always welcome at the end of a busy day.

I stay at this hotel regularly with my sister. My last stay was at the end of April 2013. The rooms are always extremely clean and the facilities are fabulous. The breakfasts are amazing and the breakfast staff always work so very hard to please all guests. Well done! Just a few little niggles. I am a dog lover and... More

Arrived at 18.40 to be told that they did not have a room although I had a reservation. The duty managed acknowledged that I had a reservation, but there was no room. Arrangements had been made for a bed in the local Premier Inn, situated 10 minutes walk away. The whole affair was badly managed although in the end I... More

We stayed at the Park Royal Hotel during a previous visit to the Manchester area several years ago and were delighted to find it continues to provide a very comfortable, quiet sanctuary from the travails of travel. I especially appreciated the extra attention from the reception staff in helping to track down our luggage, which missed our flight changes in... More