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Chalet Famille

1912 Route de la Manche, 74110 Morzine-Avoriaz, France
Hotel amenities
Chalet Famille
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21 reviews from our community

    Trip type
Traveller rating
    16
    2
    1
    2
    0
Date Rating
east yorkshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 February 2013

Last week I stayed at Chalet Famille with my family and friends for the third time in three years. I run five star holiday cottages so know a little bit about meeting guests' expectations on arrival and maintaining standards over time, it is never easy and requires a lot of energy, passion and attention to detail. On arrival at the... More

Was this review helpful? Yes 1
Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed 10 February 2013

Stayed at Chalet Famille in early January and can only describe it as excellent. The hosts Andrew, Mitch and Ellie were very welcoming and friendly; they made you feel a part of the place. Set close to town but in an attractive and tranquil location, this after the rigours of the slopes made for a restful ambience in well-appointed rooms.... More

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St Davids
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 February 2013

We stayed late January early February 2013 and had an amazing experience. The host Andrew and chef Mitch and Ellie made this the most enjoyable skiing holiday ever. There was nothing that Andrew our host had not anticipated or offered to do for us as a family of 4 including a seven year old and a 15 month old. His... More

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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 January 2013

I agree with everything Galloppinggourmet has commented on below. My main disappointment was the difference between the chalet as advertised on the website, and the reality. The owners of the chalet were fully aware that the hot tub does not work (and whilst we were there, no attempt was made to fix it), and that the master bedroom, as featured... More

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London,
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 January 2013

Our party stayed at Chalet Famille over the New Year, and experienced many of the problems to which Gallopppinggourmet has alluded below, including difficulties with the Chalet staff. Things reached such a point that the owners were forced to return to the chalet, and to dismiss the staff. On the basis of the disruption we had experienced the owners agreed... More

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ChaletFamille, Owner at Chalet Famille, responded to this review
21 January 2013

We are very sorry for the problems you encountered over New Year. We now have an excellent new team in place with a General Manager/Host, an experienced chef and a general assistant. The hot tub is still currently out of order and we are trying to source the parts required to fix it which is proving difficult as the hot... More

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 7 January 2013

We booked Chalet Famille for Christmas with exclusive use for our family and friends, a party of 9. To say that we were disappointed would be an understatement. If you have booked based on the website and previous trip adviser reviews then you are in for a shock! If you look most of the reviews are one of reviews by... More

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ChaletFamille, Owner at Chalet Famille, responded to this review
10 January 2013

Thank you for taking the time to enumerate your concerns regarding your stay at Chalet Famille. We take all feedback very seriously and have acted decisively with regard to many of the issues you have identified. Primarily, we felt, your complaints relate to the service you received from Helen and Matt, a couple we hired in good faith (both of... More

Oman
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 July 2012

My husband and I are one of those people who love food, so we were a bit nervous when we book a week at the chalet, because we were committing to have two meals at the chalet and were worried of what would we do if we do if we did not like the food; but like the good parents... More

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Sweden
1 review
5 of 5 stars Reviewed 23 May 2012

We stayed at Chalet Famille for a week during february and we couldn't be more happy with the stay. The Chalet is beautiful and spacious, with nice rooms and a cosy livingroom. There is also a sauna and a hot tub which are really nice to use after a long day of skiing. The Chalet offers everything you can ask... More

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1 review
5 of 5 stars Reviewed 8 April 2012 via mobile

Our group had the most amazing holiday at chalet famille! The food was to die for. Every day we felt totally spoilt by the lovely family hosts, who made us feel extremely welcome in their home from the beginning. Would recommend this chalet to any families, who enjoy geat skiing/snowboarding, great food (cannot go on about the food enough), and... More

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Solihull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2012

What can I say that hasn't already been said. Chalet Famille is a great place to be; Verity and Iain offer a relaxed and very friendly approach. I can confirm that dinner was superb with a good variety of foods and a great choice of wines. The afternoon cakes were delicious and very welcome after a day on the slopes.... More

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Additional Information about Chalet Famille

Address: 1912 Route de la Manche, 74110 Morzine-Avoriaz, France
Region: France > Rhone-Alpes > Haute-Savoie > Morzine-Avoriaz
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Restaurant
Hotel Style:
Ranked #27 of 45 B&Bs / Inns in Morzine-Avoriaz
Official Description (provided by the hotel):
Chalet Famille is our privately owned and run luxury 5 star catered chalet in Morzine. ... more   less 

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