This was a special treat which was greatly spoilt by the continuous poor service within various Departments in the hotel. The original booking was dealt with exceptionally well and I couldn’t fault their customer care. However, the evening before arrival I found the meals for our stay hadn’t been booked as agreed for either night which meant we had distress... More

Very dissapointing. Went with a group of 8 on a golf break.The clubhouse was not open until June despite being advertised on the web site. In the hotel the food was beautiful, though pricey.We had booked a DB&B package and then found out we only had an allowance for the dinner.The £25 allowed would not cover 3 courses and only... More

We booked a spa day here and enjoyed it very much. This is more a hotell with spa, than vice versa, but the entire setting, the surrounding park etc. just made us enjoy it even more. The pics on Tripadvisor and on the website give a very good impression of Stapleford. I had two treatments, both excellent, with very knowledgble... More

The service in this hotel is exceptional. They really cannot do enough for you! My husband and I stopped 2 nights in April. The room was nice albeit a little small. The food was lovely and the service was second to none. The animal heads are an acquired taste though and not really for me. Melton Mowbray needs a revamp... More

Four of us visited Stapleford Park for afternoon tea and were delighted with the quality and quantity of the food and the service from the staff. Me being vegetarian asked if they could include more vegetarian sandwiches on the stand and they appeared with a large cheese salad doorstep sandwich which was fabulous! Lots of cakes to choose from, again,... More

Booked into SP for two nights, on the Spa Experience package. Lovely place, with intriguing decor, and staff that are keen to serve. It is a really beautiful building, though in parts a bit tired (particularly the bedrooms). It is not a 'polished' chain hotel, and so has foibles that you can either accept or not. - Swimming Pool is... More

"Can we have the Tai Green Curry for one lady in our party ? " No not allowed. Ah, so there are different kitchens for the 2 different restaurants . No . But it just means turning left instead of right as they come out the kitchen with the food ! Yes your right but Chef said NO . Ah... More

Beautiful country house hotel with excellent service. The golf course was challenging but don't expect to find any golf equipment in the pro shop ??? Also if you fancy a snack you have a choice of mars bars or mars bars and not much choice of drinks either. We stayed in the rooms in the loft and wasn't impressed. The... More

My wife booked us in as a joint birthday present. I vaguely knew the place having done some business there in the 1960's when it was a private residence. What a transformation stunning is not an adequate description. The staff couldn't have been more helpful our room "The Harebell Room" was amazing! They did offer to upgrade us but we... More