We were visiting Kent from Yorkshire for a family wedding. We decided to prolong our stay by a few days to make a mini-holiday of it. The children love staying in Premier inns (or moon hotels as they call them). The self check in was fine. We didn't eat in the first night, instead choosing to eat at the Frankie... More

Fine if you book early enough but at £70 per night it compares unfavourably with Travelodge. Helpful staff who were having to sort out the touch screen check in and very helpful staff in the restaurant but two things let this hotel down. 1. Why oh why is there no shaver socket in the bathroom? Adaptors are available but the... More

Room was at the back so we had to contend with the loading bay and railway tracks. On the second night there were boy racers outside with stereos blaring until the early hours and nothing was done about it At breakfast the staff didn't clear the tables in between dishes and weren't around to provide fresh cutlery. When we checked... More

The hotel was not well signposted from the traffic island on the main road but after asking a local we were directed to where it was. The car parking was excellent and we didn't have to carry our luggage very far. In Reception we were greeted very warmly and as we didn't know how to use the automated check-in we... More

I stayed here about a couple of months ago and I couldn't really fault it. This time I was on the other side of the building next to the railway. The trains ended at anout midnight and started again at 5:30am. Also the person above us got up at 3am and was so noisy. Premier Inn operate on "good night... More

Eating in the hotel was good value for money, although there are several pub grub and theme pub eating houses close by, they are very busy and involve very long queues to get seated. Book the breakfast too because it really is all you can eat and is good fayre.

Everything about the hotel and service was faultless. Thank you Please pass on our thanks to all the charming staff. The bedroom was clean and comfortable and I dont think there was anything that could have been done better

Welcome, was brilliant, genuine friendly greeting 10/10 Room excellent, housekeeper and cleaner, deserve a big well done, never been in a cleaner room 10/10 Whoever designed the Bar and Restaurant area, did a brilliant job. Nothing was to much trouble and everything was done with a smile. The Checkout at the reception was as good as the check in. Whoever... More

Had probably our best stay ever in a hotel ! Friendly welcome, good restaurant with variable menu, extremely very clean room with an enticing bathroom, lovely ambience about the place and good location, would thoroughly recommend it !