first impressions were ok on entering reception but went downhill as soon as you got into the lift. no heating in rooms, my 2 colleagues rooms were the same, surly staff. my colleage suffered bites from the bed.. but on the plus, very cheap, 35 quid for a single inc breakfast which was mediocre. More

i never seen a hotel like it in my life, such a kip. i was booked in here to stay for a week but when i arrived and seen the state of it i left straight away .it looked nothing like the pictures on the web sites ..........BEAWARE....NEEDS TO BE VISITED BY HEALTH AND SAFETY AND CLOSED ASAP More

Very rundown, room shabby needed a good clean. Net curtains brown with dirt. Windows filthy, carper stained, walls stained, Horrible what can I say and they have a cheek to charge £72 for an executive room. They are having a laugh!!! Apparantly in receivership can't say that I am suprised. Minging! More

Says on the website "Flagship" but I would say its more "sinking ship." My relatives stayed in The Bruce Hotel on the 22nd to 24th September 2011. Their intention was for 4 days but they left early as the service and experience was so poor. The hotel now caters for coach tours however I am told that in the past... More

Very cheap - I suppose you get what you pay for. Friendly staff, good dinner and breakfast. Very uncomfortable bed. Noisy nightclub - didn't get to sleep until 2am. Very shabby, judging by the decor, hasn't been decorated since the 70's. "Free wireless" - only problem was that the signal didn't reach the room - useless for business purposes. More

on a recent stay at the bruce hotel, the bedroom and bathoom were. grubby, cold, and very badly needing refurbished. Hot buffet breakfast served on cold plates, and no food left by 9.00am instead of 10.00am service time. Noise from disco downstairs was very aloud, kept everyone awake at 3.ooam . The only good thing about this hotel was the... More

We didn't actually stay overnight in the hotel but had booked a meal in the Four Seasons restaurant for a small family gathering on Easter Sunday. The restaurant and table were beautifully laid out. Nothing was too much trouble for our waiter and we all enjoyed our meal . A lovely end to our visit home. Thank you. More

Dont really want the whole world to know about this cos it might make it a bit more difficult to book next year but the staff do so well they deserve a mention. this was our 4th year at the bruce at hogmanay and as usual had a tremendous night. 16 of us all accomodated at the one table,so well... More

This hotel is a nightmare as it has a night club in the basement. The music booms on every night until the early hours of the morning (around 3am). You can hear every lyric from your room and to top it all when it does stop the clubbers spill out making even more noise!..enough said. More