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All 10 Diegem hotels »

Ibis Brussels Airport

2.0 of 5
Bessenveldstraat 17 | Brussels Diegem, Diegem 1831, Belgium
Hotel amenities
Ibis Brussels Airport
Ranked #8 of 10 hotels in Diegem
3.5 of 5 stars 129 Reviews
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129 reviews from our community

    Trip type
Traveller rating
    10
    49
    47
    18
    5
Date Rating
Dorset
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

Was only staying overnight while on business at the airport and the Ibis was fine. I had a small but adequate room with ensuite shower, midweek price was a bit high for this style of room at over €120, including breakfast. I was glad that I got to the restaurant room early as the small amount of milk left out... More

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Boise, ID
Senior Contributor
30 reviews 30 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 10 May 2012

For a one night stay at the airport, this hotel is just fine. Clean and a pretty decent value (we paid around 75 Euro). Room was small, but clean. Enjoyed little design touches like the bathroom door that swings around to block hallway noise. Beds were more like cots, but comfy enough. It does have a free shuttle and restaurant/bar... More

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North Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 29 April 2012

This hotel screams a need for investment and refurbishment. It appeared very tired. Staff were nice and helpful, and service was good. Room price was exorbitant for what was offered in terms of facilities which were fairly basic (220 euro). Because there was limited hotel availability due to a major event in Brussels, Ibis exploited the availability. On balance I... More

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A TripAdvisor Member
1 review
3 of 5 stars Reviewed 27 April 2012

You know pretty much what to expect when reserving a room from a Ibis hotel, I did not feel disappointed because it was what I expected. Nothing special, but not much to complain either. More

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Yorkshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 April 2012

There are 16 or 17 (can't remember the exact number from the ever knowledgeable taxi driver) airport hotels. This is not the best but of course the price reflects this. Small box rooms typical Ibis but this one let down by the surly restaurant staff who would probably have been happy if there were no customers. Breakfast expensive and poor... More

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Bristol, England, United Kingdom
1 review
4 of 5 stars Reviewed 28 February 2012

I stayed here for one night on a business trip last week. The room and bathroom were clean and comfortable. The staff were very friendly and helpful (the morning receptionist even gave me an umbrella for my short walk in the rain). Breakfast was ok, if a little on the expensive side. I would happily stay here again when visiting... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
29 February 2012

Dear guest, Thank you for taking your time to share your experience at our hotel on TripAdvisor. Me and the team are looking forward to having the opportunity to welcome you back soon. Warm regards, Pascal Antoine More

Colombo, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Stayed here for two nights on a business trip. The room was cold when we arrived and took quite a bit of time to room get heated enough. One good service they have is the free shuttle to airport which i think is very convenient for poeple who is which to take flights from Brussels Air port. I have never... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
21 February 2012

Dear guest, First of all I would like to thank you for writing such an extensive review on our hotel. Your comments help us in our efforts to improve our services. I am sorry to learn that your experience has not been fully satisfactory. We have taken your comments seriously and measures have been taken to improve… As the climatic... More

Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 February 2012

A good choice near the airport, just a bit overpriced for what it is (130 euros a night for 2 - 3 star hotel) I appreciate all the ecological efforts. A good clean room, with good temperature controls, comfortable bed, very good service at reception, shuttle to & from airport. Had an excellent sleep, which is important! Overall I'm happy... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
14 February 2012

Dear Guest, we thank you very much for the positive outturn you have given us concerning the hotel. At Ibis, we tend to take ecological issues seriously, and try to keep up with all the new items required. We hope to welcome you again soon at Ibis Airport Brussels, for a next ecological and quality stay. Kind regards, Pascal Antoine More

Grenoble, France
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 6 February 2012

I spent 4 nights in the Ibis Brussels Airport and was quite disappointed by the service level and quality. First, the receptionist was not very nice (was typing and did not answer my questions while I was waiting). Second I had an issue with the shower which was every minute going very hot for a few seconds. As a consequence... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
8 February 2012

Dear guest, First of all I would like to thank you for writing your review on our hotel. Your comments help us in our efforts to improve our services. I am sorry to learn that your experience has not been fully satisfactory. We have taken your comments seriously and met the colleagues concerned… As I personnaly want to express you... More

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16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 February 2012

Stayed in this hotel for a night during my return trip to Delhi. The hotel is close to airport and lives up to the reputation of the ibis chain. Rooms are reasonably sized, have nice bed with firm mattresses, small but convenient bath and free Wi-Fi facility with good speed. It is fully equipped to meet the needs of the... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
6 February 2012

Dear Guest, Thank you for taking your time to write your positive review on this forum. We are pleased to learn you have enjoyed your stay with us and noticed the efforts we have put in to increase our service standards and upgrade our rooms. My team and I look forward to welcoming you back for uour next stay. Until... More

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Additional Information about Ibis Brussels Airport

  • Ibis Hotel Brussels Airport
Address: Bessenveldstraat 17 | Brussels Diegem, Diegem 1831, Belgium
Price range (per night):* RM242 - 506

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Ibis Brussels Airport
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