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Novotel Brussels Airport

3.0 of 5
Da Vinci Laan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
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Novotel Brussels Airport
Ranked #3 of 11 hotels in Diegem
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323 reviews from our community

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Traveller rating
    66
    159
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Date Rating
Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Great location for the airport which it is mainly used for and a lot of business meeting ongoing also. This hotel is above average for decor, cleanliness and class. Our room was perfect with plenty of space which included a seating area. Coffee and tea making provided. Beautiful bathroom with a super powerful waterflow. The breakfast buffet went of for... More

Was this review helpful? Yes 1
Newbury
Top Contributor
51 reviews 51 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 8 May 2013

Stayed for one night in March, arrived late left early. Checkin and check out took far longer than it should have, only one person on the desk and they were trying to deal with all sorts of calls rather than checking people in and out. In my view desk staff should concentrate on the people in front of them not... More

Was this review helpful? Yes 2
Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013

For those needing a business hotel close to Brussels airport it can't really be faulted in terms of location (excellent shuttle service from the airport) and facilities offered. Breakfast is excellent, and the service offered of an appropriate standard. The room I stayed in (a standard superior room) was good - the shower was fabulous and the bed extremely comfortable.... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013

Very close to Brussels airport. Hotel has it's own bus to take visitors from/to airport every half an hour. Service is very well. Friendly personnel. Two desktop computers in the lobby. No minibar in the rooms.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

Room overall was spotless and a great size. Bathroom had a drench shower and had no issues that it didn't have a bath. My only critique is the bed was extremely firm, a mattresses topper would be the icing on the cake. I didn't get time to use the gym and or the outdoor pool;which is good offering considering the... More

Was this review helpful? Yes 1
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation
3 May 2013

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen... More

Leiden, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

Service was great overall, but the taxi service was very limited. Granted, this is not entirely the hotel's fault, but keeping your guest waiting for 25 minutes in the lobby while a prearranged taxi fails to arrive is a slight annoyance. Otherwise, the rooms, facilities and service (especially in the restaurant) were great.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation
3 May 2013

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen... More

Hanoi, Vietnam
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 27 April 2013

Excellent service and good value for money. Restaurant had a nice atmosphere. Rooms are nicely refurbished and gym was good. Internet is fast and free even in the rooms. However there were no real entertainment channels on TV. Strongly recommend if you need an airport hotel in Brussels.

Was this review helpful? Yes 2
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation
3 May 2013

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen... More

Ormskirk, United Kingdom
Top Contributor
103 reviews 103 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 26 April 2013

The seafood expo was in town so the city centre hotels seemed to think it is ok to stick 200€ on each room per night. The alternative was to stay at an airport hotel and then commute into Gare Centraal on one of the regular trains. Pros: clean, reasonably sized rooms (not as large as Tour Noire); free shuttle bus... More

Was this review helpful? Yes 1
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation
3 May 2013

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen... More

Queidersbach, Rheinland-Pfalz, Germany
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2013

Great place to stay if you don't mind staying away from the city (we actually preferred it in Brussels). Centrally located for trips to Gent, Antwerp. Fairly typical airport hotel: highs-great staff with good english, free shuttle to the airport (and public transportation to reach downtown), bedrooms were modern and comfortable. Downsides: Paid parking each night (I honestly don't understand... More

Was this review helpful? Yes 2
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation
3 May 2013

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen... More

Kosice, Slovakia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 25 April 2013

Comfortable, spacious room equipped with tea/coffee facilities, minibar. Bathroom with shower and bath tube, fully equipped. Air-conditioning heated the room properly during cold days. Wifi worked good. There is free shuttle bus to and from the airport just in front of the reception, good to get to the train going to the centre of the city.

Was this review helpful? Yes 2
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation
3 May 2013

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen... More

 
 
Novotel Brussels Airport
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Additional Information about Novotel Brussels Airport

Also Known As:
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel Diegem
Novotel Hotel Brussels Airport
Novotel Diegem
Novotel Hotel Diegem
Diegem Novotel
Address: Da Vinci Laan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
Phone Number:
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Diegem
Price range (per night): RM266 - 625
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Novotel Brussels Airport hotel is located 30 min by train from the centre of Brussels. This 3 star hotel is the ideal base for a business trip to the Belgian capital or to the Heysel Exhibition Park. Connected by a free 24 hr shuttle to Brussels Airport, the hotel features 209 modern and comfortable rooms, plus 9 modular meeting rooms and a fitness centre. The bar and restaurant, open until midnight, boast views of the garden and swimming pool. ... more   less 
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Novotel Brussels Airport
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