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All 10 Diegem hotels »

Crowne Plaza Hotel Brussels Airport

4.0 of 5
Da Vincilaan 4, Diegem 1831, Belgium
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Crowne Plaza Hotel Brussels Airport
Ranked #1 of 10 hotels in Diegem
4.0 of 5 stars 150 Reviews
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150 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Next morning(3)
  • Room service(3)
Traveller rating
    59
    66
    16
    5
    4
Only show reviews for Family (9) | Couples (31) | Business (81)
Date Rating
Westmount, Canada
Senior Contributor
45 reviews 45 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

This is a relatively large sized hotel, which is about a 4-5 min (free) shuttle bus ride from the Brussels airport. It has clean modern/fresh rooms, modern bathrooms (with proper fully-enclosed showers), bright large hallways, several elevators, and feels very open and airy. It opens on to some nice green space (ask for an odd # room to look over... More

Was this review helpful? Yes
Oslo, Norway
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 May 2012

Good service and very nice rooms. A bit expensive but still worth it. More

Was this review helpful? Yes
CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
24 May 2012

Dear Guest, Many thanks for your clear and concise review. Looking forward to welcoming you again in the near future Best regards, Françoise Rennotte Reservations Manager More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

I have stayed at this hotel about 15 times over the past 7 years and I have also attended business functions there. The service is usually efficient and business-like but the checking-in / checking-out processes do suffer when coach parties arrive. This can also put pressure on the the lifts. Thankfully, this hotel does not seem to be frequented as... More

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CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
9 May 2012

Dear Guest, Thank you for your great and honest review and certainly for the time taken. We are very pleased to know that you enjoyed your stays at Crowne Plaza Brussels Airport. We strive to deliver a the best service possible to all our guests and their satisfaction is our priority. We certainly have taken good note of your comments... More

Norway
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

The price is the only thing bringing this down from excellent. Very good service, clean, quiet and good breakfast. Good business hotel with shuttle to/from airport. More

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CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
4 May 2012

We were very happy that you liked the Crowne Plaza Brussels Airport and its facilitiesand service. We do hope to welcome you again in the near future. Best regards, Françoise Rennotte Reservations Manager More

UK
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 May 2012

Stopped over for one night and was impressed by the staff, food and quality of the rooms. My room was very nice, had a large TV with plenty of multi language channels that were easily filtered to show only the relevant ones. Also there was a desk and sofa so prolonged business visits would be very easy to cope with.... More

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CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
3 May 2012

Thank you for your kind feedback and for choosing Crowne Plaza. We are delighted to hear that you enjoyed your stay and you liked the room an other facilities. I am sorry that we have disapointed you with our Internet connection. We have duly noted your comments and are constantly reviewing our prices and quality that we offer versus our... More

West Sussex
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 April 2012

I stayed here for 2 nights on business and the hotel has good facilities and the staff are really friendly and efficient. It is amazingly convenient for Brussles aiport which is only 5-10 minutes away and there is a frequent free shuttle bus that leaves and arrives from level 0 in the airport. The rooms are fine with a particularly... More

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CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
3 May 2012

Thank you so much for your kind feedback. We are pleased to hear that you enjoyed your stay and our proprety. Thank you for your feedback about our room service. We will be discussing this matter with our Restaurant Manager, in order to see how we can be more effictive in this area. We hope to welcome you back again... More

Neuchâtel
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

That's already the second time I go there for business purpose. The rooms are very large and clean. Dinner prices are pretty high. As you don't really have the choice to go in an other restaurant around (no ones !) price are high, but the quality is there ! Superb hall with fountains, give you a real good feeling automaticaly... More

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Dublin, Ireland
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

5 Star Hotel but expensive for night accomidation when conferance on at hotel the room charges almost double. More

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CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
3 May 2012

Thank you very much for your feedback. We are pleased to know that you found the quality of the hotel suitable for your needs and it made you to come back again. We value our regular guests and hope to welcome you back again soon. Best regards, Françoise Rennotte Reservations Manager More

windsor
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 20 April 2012

Pleasant and comfortable airport hotel with delightful grounds. Advantages: 5 mins from Brussels airport. At weekend no shuttle bus, but complimentary taxi service. Quite rooms even though airport is visible from front of hotel. Comfortable beds and well equipped bathrooms. Good conference facilities Disadvantages: Wifi or Internet costs more per day than a whole month of unlimited service at home... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

High standard of quality and comfort. Great staff. Good food with just enough choice, even if you're on a diet. The breafast room offers a great sight to a park with sawns and wild geese !A little far from the airport but the shuttle service is free and efficient. One regret: you must pay for Internet access in the room!... More

Was this review helpful? Yes
CrowneHotel, Manager at Crowne Plaza Hotel Brussels Airport, responded to this review
25 April 2012

Dear Guest, Many thanks for taking the time to comment your recent experience in our hotel. We were very pleased to read that all was to your satisfaction. We have taken good not of your recommendation concerning internet access. Looking forward to welcoming you soon again in our hotel Best regards, Françoise Rennotte Reservations Manager More

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Additional Information about Crowne Plaza Hotel Brussels Airport

  • Crowne Plaza Brussels Airport
  • Crowne Plaza Diegem
Address: Da Vincilaan 4, Diegem 1831, Belgium
Price range (per night):* RM342 - 908

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Crowne Plaza Hotel Brussels Airport
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