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Ibis Budget Brussels Airport

1.0 of 5
Bessenveldstraat, Diegem 1831, Belgium (Formerly Etap Hotel Brussels Airport)
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Ibis Budget Brussels Airport
Ranked #7 of 11 hotels in Diegem
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307 reviews from our community

    Trip type
Traveller rating
    30
    127
    97
    37
    16
Date Rating
Athens, Greece
1 review
3 of 5 stars Reviewed 19 May 2013 NEW

clean with a free shuttle to the airport.very small rooms.staff was ok and friendly.its good if you take the plane the next morning.internet speed was good . there is a restaurant to the ibis across .

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H1090GM, Directeur général at Ibis Budget Brussels Airport, responded to this review
21 May 2013

Dear guest, Thank you so much for your review. I hope I will have the pleasure of thanking you during an eventual next stay. Kind regards, Pascal Antoine More

Washington, United Kingdom
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Excellent value for money.It was a bit difficult to find, I did not have a satnav, so a better map on the website would be appreciated. Staff helpful and courteous. I would recommend it to friends.Unfortunately the restaurant was not open on Sunday evening but otherwise everything else was spot on.

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Review collected in partnership with Accorhotels.com

H1090GM, Directeur général at Ibis Budget Brussels Airport, responded to this review
21 May 2013

Dear Guest, Thank you for this pleasant comment. Concerning the works around the hotel, we put indeed several additional road indications to ease the trip of our guests. Yours sincerely, Pascal Antoine More

Ghent, Belgium
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

We've stayed at this hotel before our early flight... Receptionist wasn't that much receptionist. Did he enjoy his job? Don't think so. Rooms were small, but quite clean. During the night you could hear everything, even with windows closed. Breakfast was not worth 7,5€. Better grab same staff in the supermarket night before. Conclusion: if you need to stay over... More

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H1090GM, Directeur général at Ibis Budget Brussels Airport, responded to this review
21 May 2013

Dear guest, Thank you for your comment about your experience at the Ibis Budget Brussels Airport. I am sorry to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will... More

Vista, California
1 review
3 of 5 stars Reviewed 15 May 2013

Part of why I chose IBIS was the advertised free shuttle but then discovered they don't start until 6AM--no good for a flight that leaves before 7:30 unless you like pushing the limits. Had to pay $21 Euro for a 8 minute cab ride to the airport. Also, since it was a weekend in May and not high season, the... More

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H1090GM, Directeur général at Ibis Budget Brussels Airport, responded to this review
21 May 2013

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Belgium
Top Contributor
101 reviews 101 reviews
84 hotel reviews
Reviews in 80 cities Reviews in 80 cities
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 6 May 2013

when booking this hotel, I apparently did not do my homework well. I thought I had booked with IBIS, with which I thought I could not really do wrong (although I did not expect fancy). But only on the day itself I realised I had not booked Ibis but Ibis BUDGET, which is the former Etap. I had no clue... More

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H1090GM, Directeur général at Ibis Budget Brussels Airport, responded to this review
7 May 2013

We thank you for having taken the time to write to us following your stay at Ibis Brussels Airport. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our... More

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Budapest, Hungary
1 review
3 of 5 stars Reviewed 2 May 2013

Good value for money. It was difficult to access the city center because of construction in , but free airport shuttle provided by the hotel so it was solved. The room was simple and clean. Cozy light in the shower. He missed a mop exit from shower. The wifi is very weak.

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Review collected in partnership with Accorhotels.com

Rhodes, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

we were a family of 3 person. is a good hotel for one night sleep. close to the airport offering a free transfer. reasonable price for 3 person. breakfast was nothing special however only 7.5 euro per person. will return one day.

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Review collected in partnership with Accorhotels.com

H1090GM, Directeur général at Ibis Budget Brussels Airport, responded to this review
7 May 2013

Dear guest, Thank you for taking your time to share your positive experience at our hotel on TripAdvisor. Me and the team are looking forward to having the opportunity to welcome you back soon. Warm regards, Pascal Antoine More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2013

If you are on a budget, this location will just about do. The rooms are neat and clean, the wifi is free. Apart from that, there's not a lot going for it. If you come without a car, it’s a long long walk from Diegem train station, around 10 mins, although not an unpretty one – gleaming office park on... More

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Virginia Beach, Virginia, USA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 April 2013

Poor located: not a single restaurant around. Breakfast not included (7.5€). Ibis restaurant too bad: you will pay 25€ for canned chicken and fries! The sheets had hairs from a previous guest! My pillow had a foot print on it. Internet is free but too slow for video-call. The rooms look like students quarters, but it's ok with the basics.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Phoenix, AZ
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 April 2013

I think this hotel was perfect for an overnight near the airport. It was VERY modern (colored lights in the shower like in a jacuuzi). and very clean. There are two properties next to each other, I stayed in the "Ibis budget". Not sure what the other property was like but this was more than adequate for the price and... More

Was this review helpful? Yes 1
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Additional Information about Ibis Budget Brussels Airport

Also Known As:
Etap Brussels Airport
Address: Bessenveldstraat, Diegem 1831, Belgium (Formerly Etap Hotel Brussels Airport)
Phone Number:
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Free High-Speed Internet Pets Allowed Shuttle Bus service
Hotel Style:
Ranked #7 of 11 hotels in Diegem
Price range (per night): RM175 - 269
Hotel Class:1 star (1*)
Reservation Options:
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