I was forced to stay in this hotel after my original hotel was cancelled, with the poor customer service that apparently is customary in the lopesan resorts came terrible themed buffet nights, boring night time entertainment, dated decorated rooms and ridiculas buffet rules! Anything you asked for was in lopesan staff words "not possible" I would not recommended anyone to... More

Very nice hotel, was there again, it was excellent again. Rooms: big and nice, very clean Bath: big, very comfortable Food: big choice (but don't forget: they feed about 1.000 people a day) and high quality Even when the hotel is ful, it's very quiet. A lot of space and nice garden. Think I come back again.

This was our second visit to this hotel, can’t recommend it highly enough, it is a nice easy stroll down to the restaurants by the El Faro and Melonares and the breakfast buffets cater for all tastes with loads of different foods on offer, with lots of fresh fruit, cereals and yogurts to choose from. The grounds are faultless and... More

After our first stay in 2009... we can add not much more to the previous reviews.Indeed this hotel has a wonderfull setting, an original concept (city plaza), excellent service, very kind staff (all of them) and the food quality is good and various. The dressings in the rooms are superb! Maybe some remarks about the extra payment for safe or... More

We are extensive travellers and not too easy to please. This was our second stay at t his hotel and not much has changed compared to our previous visit in September 2011. To start with the positive : we were under the impression that the food was even more varied and better. The room was still the same : comfortable,... More

We have just come back from this hotel, It is beautiful, food great, staff are very friendly, the hotel is clean and has a very relaxed feel to it. It was my birthday and the hotel put a bottle of champers in my room bless them. The hotel is at the end of the main walk way. to your right... More

Excellent, excellent, excellent. Stayed between the 18th and 25th. Arrived by Limo courtesy of Thomas Cook. The standard of this hotel lived up to the arrival. Cannot fault this hotel. My only concern is that the standard they have set is that they maintain it. Staff that we came in contact with were all helpful and pleasant. Nothing was to... More

Just returned from 2 weeks here following a previous visit in 2007. Slightly apprehensive by some of the reviews and wondered if it might have lost some of its sparkle. We shouldn't have worried - the place is wonderful, clean, excellent food and choice - including Cava at breakfast - take a glass into the square after breakfast and soak... More

Just returned from a perfect weeks holiday. The facilities , rooms , staff are some of the best I have ever experienced and the food was first class . The wife and I went with two other couples and all six of us could not find a fault with this hotel , they seem to have thought of everything .... More