Everything was clean - common areas, room, beach, restaurants - but the lobby was way, way too hot, almost unbearable. First restaurant we went to, Oceana, was terrible so we were worried. However, all of the rest of the food (ate at all but the Mediterranean) was very good. We upgraded to preferred when we made our reservation & I... More

Firstly we are travelers of the Caribbean and I am 50, husband 66. Travel dates, May 20-24th. There is no place like Mexico. The local people in the tourism areas are so very outgoing and accomodating, you feel like you died and went to heaven! SS is all that. It is fabulous. ROOMS: The rooms are really nice, jr suites,... More

This was our first trip to a Secrets resort. We have stayed at a Dreams resort twice. We did join the AMResorts Club last year. We only signed up a very minimal membership though. So we basically prepaid for this trip and upgrade. I was skeptical about the "free" week but I called and although I couldn't upgrade or even... More

A wonderful hotel!! The staff was very helpful and very quick with everything that was needed.. I was treated like a queen and was not ready for that. I love the commendations that Paco made us on our adventures, He was very pleasant to work with. Along with him the drivers where very informative to what to expect on our... More

A wonderful, romantic, adult only location! Wonderful staff very helpful! My fianace made arrangements to have a private dinner on the beach our first night and when our flight was delayed twice, the staff was extremely helpful in rescheduling without added cost. Food was wonderful at all restaurants & room service. Just a minor issue bathroom door would not close... More

Folks, if you are looking for, what I consider the total package, look no further.This place is simply beautiful and the service is spectacular. We were treated like royalty, which is something I dont really deserve, but was graciously given. Wilfrido in the breakfast buffet, was simply the absolute best. More

Just returned from a 10 night stay at Secrets. Having stayed at Excellence Riviera a few years ago, when previously called Secrets Excellence...I was expecting good things. From start to finish the holiday and hotel was lovely. Welcomed on arrival with towel and welcome drink. We were checked in very quickly. ***Pls note when checking in, we were asked for... More

Upon arrival it was obvious that noone waiting for their airport shuttles wanted to leave which made us all the more excited to check-in. Our room was great and we overlooked the pool and could even see some of the ocean over the trees. We participated in a ton of the activities from salsa dancing to water aerobics-even a yoga... More

My wife and I recently stayed here with great friends! Although we were in building 6, it was a great room. Mini bar stocked everyday, room service was excellent. we did have one night where it was a little slow, but we werent going anywhere. Food was excellent in any of the restaurants we tried. the Oceana wasnt open during... More