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All 23 Puerto Morelos hotels »

Secrets Silversands Riviera Cancun

4.5 of 5
Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Hotel amenities
Secrets Silversands Riviera Cancun
Ranked #5 of 23 hotels in Puerto Morelos
4.5 of 5 stars 1986 Reviews
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1,986 reviews from our community

What travellers say about this hotel
  • Room service(168)
  • Main pool(132)
  • Very good(115)
  • Entertainment staff(82)
  • Great time(73)
  • Ocean views(63)
  • Top shelf(61)
  • El Patio(60)
  • Mexican restaurant(49)
  • Would highly recommend(29)
Traveller rating
    1,116
    502
    201
    109
    58
Only show reviews for Family (60) | Couples (1621) | Business (16)
Date Rating
New Hampshire
1 review
5 of 5 stars Reviewed 25 May 2012 NEW
3
people found this review helpful

We stayed at Secrets Silversands from May 18-24 and had a wonderful time! This review is arranged like this: 1) A description of ourselves (so you know if we have similar expectations) 2) What went into our decision to choose Silversands 3) Comparisons to other resort chains 4) Description of Secrets Silversands 5) Some general tips about traveling to this... More

Was this review helpful? Yes
Champaign, Illinois, United States
1 review
4 of 5 stars Reviewed 25 May 2012 NEW

Everything was clean - common areas, room, beach, restaurants - but the lobby was way, way too hot, almost unbearable. First restaurant we went to, Oceana, was terrible so we were worried. However, all of the rest of the food (ate at all but the Mediterranean) was very good. We upgraded to preferred when we made our reservation & I... More

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New Waterford, OH
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Firstly we are travelers of the Caribbean and I am 50, husband 66. Travel dates, May 20-24th. There is no place like Mexico. The local people in the tourism areas are so very outgoing and accomodating, you feel like you died and went to heaven! SS is all that. It is fabulous. ROOMS: The rooms are really nice, jr suites,... More

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Wilmore, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

This was our first trip to a Secrets resort. We have stayed at a Dreams resort twice. We did join the AMResorts Club last year. We only signed up a very minimal membership though. So we basically prepaid for this trip and upgrade. I was skeptical about the "free" week but I called and although I couldn't upgrade or even... More

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Tracy, Minnesota
1 review
4 of 5 stars Reviewed 25 May 2012 NEW

A wonderful hotel!! The staff was very helpful and very quick with everything that was needed.. I was treated like a queen and was not ready for that. I love the commendations that Paco made us on our adventures, He was very pleasant to work with. Along with him the drivers where very informative to what to expect on our... More

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Saint Clair Shores, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 May 2012 NEW

A wonderful, romantic, adult only location! Wonderful staff very helpful! My fianace made arrangements to have a private dinner on the beach our first night and when our flight was delayed twice, the staff was extremely helpful in rescheduling without added cost. Food was wonderful at all restaurants & room service. Just a minor issue bathroom door would not close... More

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Mifflintown, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

Folks, if you are looking for, what I consider the total package, look no further.This place is simply beautiful and the service is spectacular. We were treated like royalty, which is something I dont really deserve, but was graciously given. Wilfrido in the breakfast buffet, was simply the absolute best. More

Was this review helpful? Yes
Karla Martinez, Social Media Coordinator/E-Concierge at Secrets Silversands Riviera Cancun, responded to this review
25 May 2012

Dear Thomas D, Thank you for your kind comments, it´s a pleasure to know that you enjoyed your stay and feel so pampered. Our staff is always looking to provide a memorable experience to our guests, Wilfredo will be very honored and motivated to receive your special thanks. See you on your next trip to this paradise! Kind Regards, Karla... More

lancashire
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
6
people found this review helpful

Just returned from a 10 night stay at Secrets. Having stayed at Excellence Riviera a few years ago, when previously called Secrets Excellence...I was expecting good things. From start to finish the holiday and hotel was lovely. Welcomed on arrival with towel and welcome drink. We were checked in very quickly. ***Pls note when checking in, we were asked for... More

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Karla Martinez, Social Media Coordinator/E-Concierge at Secrets Silversands Riviera Cancun, responded to this review
25 May 2012

Dear Thomas D, On behalf of all the Secrets Slversands team we would like to thank you for your time to post a review from your recent stay. We are overjoyed to know that you enjoyed our resort, from the moment you arrived with such a fresh welcome. Thank you for your kind comments about our property and room decoration.... More

Fayetteville, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
3
people found this review helpful

Upon arrival it was obvious that noone waiting for their airport shuttles wanted to leave which made us all the more excited to check-in. Our room was great and we overlooked the pool and could even see some of the ocean over the trees. We participated in a ton of the activities from salsa dancing to water aerobics-even a yoga... More

Was this review helpful? Yes
Karla Martinez, Social Media Coordinator/E-Concierge at Secrets Silversands Riviera Cancun, responded to this review
25 May 2012

Dear innlover7209, Thank you for your kind comments of your stay experience and for your time to post a review, this is a very important feedback for us and also for the travelers to have an idea of how wonderful time they will have here. It´s great to know that you had the time to enjoy our entertainment activites like... More

Seattle, Washington
1 review
4 of 5 stars Reviewed 22 May 2012 NEW

My wife and I recently stayed here with great friends! Although we were in building 6, it was a great room. Mini bar stocked everyday, room service was excellent. we did have one night where it was a little slow, but we werent going anywhere. Food was excellent in any of the restaurants we tried. the Oceana wasnt open during... More

Was this review helpful? Yes
Karla Martinez, Social Media Coordinator/E-Concierge at Secrets Silversands Riviera Cancun, responded to this review
25 May 2012

Dear d n, Thank you for your kind review about your stay experience, it´s our best reward to know that you enjoyed such a pleasant stay. Thank you for your kind comments about our restaurants, we have food specialties in all of our restaurants to pleased every taste, and the same huge variety for drinks. We´ll see you in your... More

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Additional Information about Secrets Silversands Riviera Cancun

  • Secrets Silversands Riviera Cancun Hotel
Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Price range (per night):* RM650 - 1,398

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