My husband and I, and my sister and her husband spent a week at Now Sapphire in March 2012, this was our second trip to Mexico, had been to Cuba and the DR before, we all agree that Mexico is the best. The Now Sapphire, has everything you would want, great beach, nice rooms, great services, and the food was... More

Just returned from the Now Sapphire resort from May 12th to May 19th.Went their for a little peace and relaxation and my wifes b-day.The resort is beautiful and you cant say enough good things about the staff.We were treated like royalty.Every staff person from the adults pool to the beach personnel to the restaurants gave us the best service possible.Israel... More

Just got back from a 5 night stay at the Now Sapphire and it was awesome! I was a little nervous as this was my first trip to Mexico, but it lived up to the hype! My GF and I were there from May 14-19, 2012...here are some notes from the trip: 1. Preferred Club - Definitely the way to... More

We just got married at Now Sapphire and it was amazing. We had a preferred room and that was nice b/c it gave us access to the adult pool and the preferred lounge. The service was outstanding, big shout out to Jesus and Israel for being awesome. This is a nice resort, it is not for college kids wanting to... More

My husband and I recently returned from our honeymoon, so of course we had a great week of relaxation in Mexico! Even with sunburns and upset stomachs we had a blast! However, I have stayed at other resorts that were much nicer than this one. POSITIVES: + The STAFF is amazing. Friendly, energetic, and always helpful and smiling. Can't say... More

We stayed from May 9th through May 16th in the preferred club, Tropical view room. When we arrived we were warming greeted and taken to the preferred club lounge where our check in was handled quickly and efficiently. When we arrived at our room, the preferred club room was not what it was cracked up to be. The mini bar... More

The Now Sapphire was amazing. My wife and I went down there from May 9th to May 19th, 2012. We went down there with 35 people for our wedding. Our reviews of both the hotel preferred status, and wedding are as follows. Hotel: There are so many good things to say about the hotel I don't know were to start.... More

First off, anything negative you hear about the service or the politeness of the staff is ludicrous. Everyone there was overly friendly, ridiculously nice and always looking to please. Anyone complaining is overly privileged and looking for something wrong. Special shout out to Nelson from the Mexican restaurant and Jesus from the beach. Secondly, you're in MEXICO! The drinks are... More

I mistakenly left my IPod connected to the clock/radio by the side of the bed and it was STOLEN. I know that the hotel do not accept responsibility but when I reported this to the front desk I was fobbed off and told that nothing could be done.. I expected them to at least make some kind of effort and... More