We were at the Now Sapphire from May 12 to May 19. The resort was everything that we hoped it would be and then some. We arrived at the resort around 12 noon. I had emailed ahead and asked if there was any way our room could be ready upon arrival as my partner is just recovering from cancer treatments.... More

I was quite impressed with the Now Sapphire property. It was not huge which is what I liked about it. The rooms were very nice and equipped with razor, toothbrush and umbrella. The mini bar was included and was restocked every day. Our room hostess also placed several roses and apples in our room as well. Preferred status definitly worth... More

The good, excellent food in the buffet and the restaurants. Couldnt wait to get down to breakfast each day. Very nice beach to walk on. Great pool, they put out floating matresses every morning which were fun, no problems finding lounges by the pool. Comfortable rooms, the beds were very comfortable. The special mexican buffet they served on fiesta night... More

We just returned from the Riviera Maya. This was our first trip to Mexico. We selected Now Sapphire Riviera Cancun from its high ratings and fabulous photos on the Internet. I must say that we were more than satisfied with our experience at this resort. Upon arrival, we were quickly brought to the Preferred Lounge for a quick check in.... More

My husband and I have been to Mexico six times - we even got married in Playa Del Carmen and the Now Sappire has to be our new favorite. On the first night we were there we were put in a room in building four on the first floor. The room was beautiful, the view not so much, but we... More

We recently stayed at the Now Sapphire for a destination wedding of close friends. It was our first all inclusive vacation with our 16 month old son. While certainly not the most luxe property on the Maya Rivera, it was a lovely, family oriented (without being overrun by kids like a Disney vacation) resort that was truly all inclusive. Definitely... More

We just got back from Mexico today after staying for 1 week in the now sapphire and absolutely loved it! On arrival all staff were extremely helpful and welcoming, we booked a tropical view room and was shown to room 730. The room was lovely BUT we really wanted a room with a sea view. We upgraded after 2 nights... More

We went to this resort at the end of April 2013 and it was excellent. The hotel is only 20-25 mins from the airport which is a bonus. Once at the resort you can not see or hear any planes. We went as preferred guests and we believed it was worth the extra money. Our 2nd floor room (top floor)... More

I am not an all inclusive traveler because I believe you have to pay for excellent food and service in order to get it. My husband and I are in our late 20's and were here on business photographing a wedding. It was fun meeting people from Europe and Ireland etc and I enjoyed the diversity of the guests. We... More