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All 23 Puerto Morelos hotels »

Azul Beach Hotel, by Karisma

4.5 of 5
Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Hotel amenities
Azul Beach Hotel, by Karisma
Ranked #2 of 23 hotels in Puerto Morelos
4.5 of 5 stars 816 Reviews
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816 reviews from our community

What travellers say about this hotel
  • Kid Club(30)
  • Room service(20)
  • Very good(20)
  • Tequila bar(16)
  • Asian restaurant(12)
  • Great time(9)
  • Other guest(9)
  • Travel agent(8)
  • Wedding coordinator(5)
  • Honeymoon suite(5)
Traveller rating
    543
    172
    49
    35
    17
Only show reviews for Family (313) | Couples (249) | Business (9)
Date Rating
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

My Family and I stayed at Azul Beach Resort for 10 wonderful days. We were there for a wedding, which was beautiful. The staff was friendly and very attentive. We had a Family Swim Up Suite which was beautiful. It was about 15 feet from the swim up bar, which was fabulous. The cleaning staff came twice a day, once... More

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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 22 May 2012 NEW
3
people found this review helpful

It's pretty bad when you have to lock your clothes up. We had many valuables & articles of clothing stolen just before we left. They do it just before you leave so you may not notice till you arrive home. WATCH OUT because it happens to so many who don't bother commenting on trip advisor. More

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toronto,canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

Me and my wife and our 2 year old daughter stayed at this resort for one week in may and I would say this resort was by far the best all inclusive experience ever. We have travelled to many luxury resorts before but none would match the service and quality of this place one word of advice request a room... More

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uk
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Apart from a little niggle about a couple of the restaurants closing on certain nights (which weren't advertised) i couldn't have asked for a more peaceful holiday. School holidays and didn't have to worry about people reserving sunbeds -yeahhhh :-) We paid extra for a swim up family suite which was lovely Nice small complex, personal attention from all the... More

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Burlington, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2012

We recently returned from a week in paradise. The resort is absolutely amazing! The staff went above and beyond our expectations. I have never experienced this caliber of customer service before. Food: My daughter has a peanut allergy so I was a little apprehensive about the food. As soon as we arrived Luiz the head chef came to speak to... More

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Birmingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2012
4
people found this review helpful

We recently returned from our wedding at Azul beach. The hotel was recommended to us by our travel agent. There were 19 of us in total. The hotel and its staff were truly outstanding. Upon arrival we were greeted with champagne and the attention to detail during checking in even included a different selection of pillows and even what room... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 14 May 2012

We recently returned from our second trip to Azul Beach. We have multiple recently diagnosed food allergies and were concerned about going away and having our needs met. The staff at Azul went above and beyond to make sure that the food served to us was safe. And the quality of the food was outstanding and could easily rival some... More

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Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 13 May 2012
3
people found this review helpful

Got transferred to this hotel after having a nightmare of a holiday in sister hotel azul sensatori have to say this had everything I thought I was going to get on my trip to Mexico only problem was we were only here for 4 days ,anyone with young children just wanting a nice relaxing holiday would love this hotel the... More

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Philadelphia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2012
5
people found this review helpful

I got married at the Azul Beach in April and am still in my honeymoon glow. We had a nice size group and everyone kept saying " oh my gosh, where did you find this place.". I would simply reply that my travel agent, Jennifer at VIP Vacations knew exactly what I had dreamt of!!! The entire group was upgraded... More

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Grimsby, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 12 May 2012
6
people found this review helpful

Azul beach is supposed to be a 5* resort, but on being shown to room it is definately not 5*, 3 at best. Poor furnishing and the bathroom is too small and no bath. The vanity bar only has room for one person and had damage to the top of it making it look tatty. The shower and toilet are... More

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Additional Information about Azul Beach Hotel, by Karisma

  • Azul Beach
  • Azul Hotel Beach
  • Azul Hotel
  • Azul Beach Hotel
  • Azul Resort All Inclusive Beach
  • Azul Beach Resort
  • Azul Hotel Beach Resort
Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Price range (per night):* RM1,281 - 1,548

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Azul Beach Hotel, by Karisma
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