just had 2 weeks at this fantastic hotel, worth the 11 hour flight from the uk. from booking in to leaving,nothing was to much trouble for this hotel and its staff,friendly and always polite. the rooms are spotless and cleaned every day,we stayed in 6326 ocean view,after E-mailing this request,or ask on check in they will oblige you.dont book a... More

I spent many hours reviewing couples resorts in Mexico and found this location had the best reviews and the most to offer. My wife and I loved it! We just returned and will have no problem going back again. When we arrived we booked in the Excellence Club area and had a swim up ocean view suite. The only small... More

Hi just returned to England from a 2 week stay at the Excellence This was our 4th visit and probably the best. My wife Alison and I were there in November last year and although it was good it was not a great stay, we would probably not have returned except that we had already booked for this April and... More

We have been to the Excellence a total of 6 times, my husband and I are planning to go back in November. From the moment you enter the door its like being pampered in paradise, we love staying in the Club they treat you GREAT!!!!!! The restaurants are great, what we loved was you didn't need reservations for dinner a... More

Just had a fantastic vacation. I would HIGHLY recommend this resort to anyone looking for an all inclusive in Riviera Maya for a good value. I would say it's a 4 and 1/2 star resort (not quite a Four Seasons or Ritz), but for the price it is 5 star. Room: Very lovely. We had a very nice view of... More

Just returned from a two week stay at the Excellence Riviera Cancun in Puerto Morelos. Let me begin by saying we have been to all-inclusives in Mexico/Caribbean several times. Stayed next door at the former Paradisus (it is called the NOW presently). We have never enjoyed a resort more than this one. I think one of the major features is... More

We arrived on Wednesday and were greeted with a glass of champagne and bellboy for the bags. We were escorted straight to the club lounge for our check in and received our keys within minutes. The room was excellent with a champagne bottle and rooftop jacuzzi, couch, chairs, table and bed. The shower was spacious and there were two additional... More

Wow, what a gem! Amazing staff, service and food! I love that there are no wristbands or reservations for restaurants. I love that there are healthy options on the menu as well! The rooms are large, clean and have great views! This is not a resort for those looking for an exciting entertainment staff, because it's more for couple's. Perfect... More

There were 26 of us, mostly couples between ages 50-65. Our travel agent recommended Excellence and we were a little nervous at first that maybe the age average would be much younger than us. We were wrong. Although this is adults only, this was the first resort that I saw so many mixed age groups, from very young adult on... More