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All 23 Puerto Morelos hotels »

Hotel Marina El Cid Spa & Beach Resort

3.0 of 5
Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
Hotel amenities
Hotel Marina El Cid Spa & Beach Resort
Ranked #9 of 23 hotels in Puerto Morelos
4.0 of 5 stars 1693 Reviews
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1,693 reviews from our community

What travellers say about this hotel
  • Very good(90)
  • Platinum Club(78)
  • Room service(76)
  • Time share(59)
  • Pool area(52)
  • Cliff jumps(51)
  • Bedroom suite(47)
  • Mexican restaurant(46)
  • Lobby bar(43)
  • Would highly recommend(24)
Traveller rating
    780
    534
    203
    104
    72
Only show reviews for Family (931) | Couples (454) | Business (17)
Date Rating
Newark, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

Stayed 5/20 - 5/24. First off, definitely avoid all the people hawking you at the airport. Just locate your transfers and go. They are very pushy timeshare people there as you leave the airport. The hotel told me who to look for and I did just that. The El CID is a Beautiful hotel, very clean, pretty landscaping. The pool... More

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Wellington, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

Having just returned from a 3 resort stay, the El Cid is the one I fell in love with. I booked the resort through Hotwire in a blind bid and the savings were well worth it. At the time I booked (highseason) the reviews were steadily good/excellent. Prior to our stay , there was a rash of bad reviews and... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
25 May 2012

Dear couple: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your perfect review and for trusting in our resort. We are so glad that you and your husband had an excellent stay with us and thank you for writing that you will visit us again soon:)... More

Arlington, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 23 May 2012 NEW

3 negatives - 1. You cannot avoid their "upgrade" timeshare pitch. You have to dedicate an couple of hours and they simply won't take no for an answer. They even suggested we put our 11 years old in the Kid's club (geared for children much younger) so they can pitch us. When we finally said no, the lady practically cried... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
24 May 2012

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your review and for your preference. We are so glad that you and your family enjoyed our resort excepting for the issues that you commented on your review. I would like to comment that we already got... More

Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

I stayed here in September 2011, and it was wonderful. The food was good, and they had a good variety of food. Room service was always quick, and they did a nice job of re-stocking the water in the room each day. The pool was AWESOME! The beach was also very nice; it was not very large but was well-maintained.... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
23 May 2012

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your nice review and for your stay with us. We are so glad that you and your friends spent a nice time in our place. It would be so nice to serve you all again in... More

texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW

I definitely recommend this resort. My son thoroughly enjoyed the cliff jump and slide. The beach and pool were beautiful. We did book one of the reservation-only restaurants one night, but ultimately enjoyed the buffets just as much. (One evening they offered a delicious seafood salad with fresh lobster.) The spa was fabulous.The only drawback is the rocky bottom in... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
24 May 2012

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your nice review and for your preference. We are so glad that you and your family had a pleasant stay with us and that our resort became already one of your favorites:) We will gladly share your... More

1 review
3 of 5 stars Reviewed 20 May 2012 NEW

This resort has amazing landscaping and grounds. Food was excellent and waiter service was great. Room service /Food service was wonderful Huge thanks to Ezequiel. The only thing we did not like was that our room was not ready when we checked in at 6:00pm so they let us stay in a suite for one night until the next morning... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
23 May 2012

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your kind review and for your past stay with us. We are so glad that your stay with us was nice excepting for the incident with the check in, I will make sure to check this with... More

Hamburg, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

I traveled with my husband and 2 kids ages 3 and 13 months and we had a blast! The resort is beautiful and clean! The cliff jump and slide we so much fun! My kids loved the slide in the kiddie pool(my 3yr old loved the big slide as well). We never had trouble getting lounges at the beach or... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
18 May 2012

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad that you and your family had a great holiday with us and would like to come back to our resort in a near future:) I... More

Greenville, SC
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 16 May 2012
5
people found this review helpful

My wife and myself are very discriminating travelers and really do expect to be well taken care of when we book a trip. We were at the Marina El Cid from Wednesday May 14 through Monday May 14th. We fell in love with the Marina El Cid and they could not do enough to please us and to pamper us.... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2012

Dear couple: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your great review and for your preference. We are so glad that you and your wife had a nice holiday with us and thank you also for planning already your second visit to El Cid. We... More

Tacoma, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

We went down for my cousins wedding and it is a beautiful location. The service at the on-site restaraunts and bars was excellent. I don't think I would have done something like this if it hadn't been for the wedding but I'm hooked. This was just like a cruise without the rocking boat and small rooms. Speaking of rooms, they... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2012

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your kind review and for your stay with us. We are so glad that you and your family had a happy stay in our resort and that you also enyoyed your cousin´s wedding. We always share this... More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2012
6
people found this review helpful

We have been to the Mayan Riviera several times before and decided to try this area for a quieter experience. The El Cid is a friendly, clean, well run resort. Unlike the larger resorts where you walk 10 minutes to get to the restaurant/beach/lobby, this resort is smaller yet the gardens surrounding the buildings and ground let you feel it... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2012

Dear couple: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your perfect comments and for selecting El Cid. We are so glad that you had a nice vacation with us and enjoyed all our services and the warm service from our staff. Thank you also for... More

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Additional Information about Hotel Marina El Cid Spa & Beach Resort

  • Marina El Cid Riviera Maya
  • Hotel Marina El Cid Riviera Maya
  • El Cid Riviera Maya
  • Hotel Marina El Cid Beach
  • Marina El Cid
  • Hotel Marina El Cid
  • El Cid Puerto Morelos
Address: Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
Price range (per night):* RM119 - 1,448

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Hotel Marina El Cid Spa & Beach Resort
Show the lowest price for this hotel (from our partners)
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