Continuing to choose this hotel when I am here on business, this time an extended stay.
Hotel is very intimate for a big hotel - the staff are outstanding in that they are knowledgeable, friendly and just very good - this extends from reception to Club Lounge and the bars.
Hotel is right in the centre of things and ideal...
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Reviewed 21 February 2012
The Intercontinental Hotel Muscat, is a good place to stay if you consider the Money value, but definitely needs more attention for improvement to keep with the levels of Intercontinental hotels in the Gulf Areas.
The location is great with many shops and cafe around. The room size is reasonable with all the necessary things available and the bed was...
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stayed there with friends. i like everything in the room specially the pillows! we are so relaxed with our seaview room. i just didnt like the food which we ordered in the room service, when it arrived the food was cold. the food at senior pico is very good but i didnt like the dinner buffet.
over-all stay is very...
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Despite being an Ambassador and Platinum Member the welcome I received was poor,to the extent that the receptionist said that the hotel didnt recognise either scheme(Wrong!) Fortunately, the Duty Manager quickly recovered the situation after he was promptly called in... The rest of the stay is how one would expect - great food and entertainment throughout the hotel. Another great...
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Dear Guest,
Thank you for a constructive review about our hotel.
I appreciate that after facing a very difficult issue at check-in, you still gave us a second chance to do things right. I am happy to hear that you enjoyed our delicious food, as well as our great entertainment. Although you enjoyed your stay, I am not very pleased...
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Great hotel with excellent staff. Polite, great knowledge and very friendly. Gardens and pool are stunning. Fantastic to get away for a weekend. They also have great entertainment in the Al Ghazal Pub with very good life bands.
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Dear Guest,
Thank you for taking the time to write a review in Trip Advisor about InterContinental Muscat.
It is always a delight to hear when our guests had a wonderful time at our hotel. I am happy that you felt welcomed by our colleagues. Indeed the success of our hotel lies in our colleagues’ friendly and polite attitude, as...
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What can I say but my favorite hotel. I've been staying at the Intercon for over 25 years on my business trips to Oman.
Great place, great staff. Incredible executive floor and lounge.
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Dear Guest,
Thank you so much for your review in Trip Advisor.
I was so pleased to read that after 25 years, you still refer to us as your "favorite hotel". It is our commitment to exceed the expectation of our new guests, but moreover to exceed the expectations of our loyal, recurring guests. I am happy to hear that...
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We stayed in this hotel with our 6 year old daughter for the first week of April this year, we had a fantastic time.
The location of the hotel is perfect, escpecially when you compare to similar hotels like the Crowne Plaza which has nothing nearby. The Intercontinental is close to the beach, shops, cafés and restaurants.
We asked for...
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Dear Guest,
I am please to read your review about InterContinental Muscat in Trip Advisor.
I am happy that you had such a wonderful stay with us. Thank you for your positive feedback about the food in our main restaurant. As well I want to thank you for your constructive feedback about the service you received. Rests assure your comments...
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I have just spent 3 days in the city on business related activies. The Intercontinental is always my first choice when in Muscat. This is my 2 nd stay this year. While the hotel could do with some modernisation - staff are wonderful, service is brilliant and the location / facilities are a pleasure
- 2 pools, tennis courts and...
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Dear Guest,
Thank you for taking the time to write a review about InterContinental.
I was happy to know that whenever you stay in Muscat, InterContinental is your first choice. Thank you for highlighting that our staffs are "wonderful", the service is "brilliant" and that our facilities are a pleasure to enjoy.
We thank you once again for recommending us...
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Yes, the hotel was built over 40 years ago and it might not be as modern and 'swish' as others but it has charm and elegance. The staff are very friendly and delighted to help. The bedrooms were very comfortable and provided everything you could want. The Club lounge is an excellent facility - breakfast is really good and a...
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Dear Guest,
I am delighted to read your review about our hotel in Trip Advisor.
I am happy to know that you had such a wonderful time at our hotel. Indeed, our award-wining restaurants provide excellent dining atmosphere. It was so nice to hear that you enjoyed our outdoor facilities, inclusive of 2 swimming pools and beautiful gardens. Most of...
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This hotel appears to have been the first built in this area and it now shows. It looks and feels old. There is none of the 5 star style and sofistication of newer hotels. Ssrvice was patchy, the club lounge was poor, badly stocked and not worth any extra money. The restaurnats were generally poor, Trader Vics was decent but...
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Dear Guest,
Thank you for your review.
I appreciate your feedback regarding the services in our hotel. I will definitely discuss your review with the Management team and we will take action to correct the service issues. I do hope you decide to visit us again, so we have the opportunity to provide you with the best service in town....
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