I stayed two nights in this hotel and was pleased with the service at the front desk and in the restaurant. Everyone was very friendly and accommodating. Some of the desk staff also speak English, which was helpful although I can get by in Spanish. The food in the restaurant was very good. My room was large and comfortable and... More

We have stayed at this hotel three times and tried to stay somewhere else to save money once. It was a joke! This hotel is right on route 180, easy to get to, not far from downtown but next door to a Walmart also. The rooms are up-to-date and modern. Clean, clean, clean! The staff is helpful and spoke English.... More

Even after a fair amount of hostelling and camping, I don't think I have EVER stayed anywhere as bad as this. This hotel is simply lethal! I had read other people's reviews about the problems with air con at this hotel and I had thought they were spoilt wingers so decided to ignore them. Well, don't!!! You WILL regret it.... More

Spent a night there before heading south toward Chiapas. Even if the hotel is well staffed it clearly has seen better days. More

Had a one night stay and this was easy to get to from the airport. Airport taxis are well controlled and you buy a ticket by the zone. This hotel was in zone 2, so was 200 pesos fare, about $15 at the time. On arrival desk staff was great and bellhop gave me a very complete tour of my... More

I only spent 1 night here but I found it quite nice. The staff was SO helpful with everything. The room wasn't very large but definitely big enough to move around in and I didn't smell any mold or foul smells as other comments suggested. Location was ok, but you'd probably have to take a taxi pretty much anywhere. More

The was little security to control the large groups of adults and kids making alot of noise in the hallway at night and early morning, during our stay. There was some sort of convention. Otherwise, the beds are hard and uncomfortable, but good value for your money in general. Pool is great. More

The hotel is fairly well situated and has large parking space. The rest is average. The service manager on duty was terrible. Absolutely no client service consideration. We had booked and paid the room though hotels.com and the 3 reservations included continental breakfast. The manager after reading or reservation for 10mn decided that we will not have the breakfast because... More

Our group of over 30 people stayed here in March of 2010. The first night the smell of mold and stale air permeated many of the rooms. We finally figured it out that instead of running the air throughout the hotel all the time, they would turn it off at night to save money, and turn off the air to... More