This is the 1st hotel that I've stayed without carpeting in the room (a new self record). I stayed there for 3-nights. Can't sleep peacefully - loud 'thumping' music from the club (downstairs) can be heard up to the 6th floor. Definitely not a Hyatt standard hotel. Plan for 15-mins checkout (staff is slow in the morning). Taxi outside the... More

The Hyatt Regency is an excellent hotel to enjoy Villahermosa. The staff is very welcoming and one hiccup over reservations was quickly and warmly dispensed with. The hotel is located in the "hotel zone about 3 kms from the centro historico, but it is right next to la Venta Park where the museum and grounds housing the original Olmec statues... More

Stayed here for a week as part of a business trip. Hotel is nice, modern, clean, does not smell like others in the area, excellent breakfast, cool pool and bar. Service could be better, check in process was hectic, and I could notice almost every day people complaining because their reservations got cancelled. House keeping was not consistent, one day... More

It's an ok hotel, rooms are a bit on the plain side but serviceable. Dining options are limited and will get old quickly if you don't go out to local restaurants frequently. The breakfast buffet is simply way below par, very limited selection. Not a place to make you want to stay an extra day or two.

We stayed here two nights as part of a guided tour, so I do not know how much it cost. But compared to the other places we saw in Mexico, this was quite nice. It had hot water, and significant water pressure. We didn't drink the water, but it is probably safe to do so. Rooms were big, beds comfortable,... More

Stayed here during Easter vacation for 4 days, travelled with married couple. Booked Deluxe room. My friends were happy but I thought my room was definitely NOT in the Deluxe category, so went down to reception to ask for another room. Was offered an upgrade to a suite on the 9th floor, the same floor as the executive lounge. The... More

On our recent trip from our home in Belize to our home in Ontario I made a reservation at what I thought was the Hyatt Regency in Villahermosa, Mexico. On our arrival after a long and tiring road trip, we found that I had mistakenly made a reservation at another hotel. We knew we wanted to stay at the Hyatt... More

We stayed here on our last night in Mexico – in need of a bit of luxury – we found it here. The rooms were clean, upscale with a great bed and fabulous bathroom. Service was very good. We ordered a light supper to our room, and it was quick and delicious. We also had Sunday Brunch at the main... More

Okay I know this can start off as sounding fake, but it's not. I am not one to believe in ghosts but the experience I had at this hotel was anything other than ordinary. Let me tell you about my experiences from staying in Room 101 at this hotel. The night I checked in, I had a series of events... More