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All 3 Nongsa hotels

Montigo Resorts Nongsa

4.5 of 5
Jl Jalan Hang Lekir, Nongsa, Riau Islands Province 29411, Indonesia
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Montigo Resorts Nongsa
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Ranked #1 of 3 hotels in Nongsa
Most recent review
5 of 5 stars Reviewed 18 June 2013
familyyee Singapore, Singapore
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105 reviews from our community

    Trip type
Traveller rating
    27
    42
    22
    10
    4
Date Rating
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

My FamilyYee just returned from a 3day/2night vacation at Montigo Resorts at Nongsa , Batam. It is a short 40 mins ferry from Tanah Merah Ferry Terminal in Singapore. You will arrange for ferry on your own. Go online to book ferry on tickets. We used Batamfast ferry service. Montigo Resorts offer complimentary transfer from Nongsapura in Batam to the... More

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Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 18 June 2013 NEW

Went on a trip for 5 to Montigo, from 14 to 16 June 2013. Having read mixed reviews on Tripadvisor before our trip, we made sure to manage our expectations before we even arrived. Pros: 1) Private yacht - This saves a lot of hassle from immigration. They do have to keep your passports with them till the end of... More

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 10 June 2013

Montigo is definitely a great place for a short getaway. However, given the image that Montigo is a luxurious getaway resort coupled with the stunning pictures of the villa rooms and facilities, we had expected much more, and were a little disappointed with what we got instead. Welcome experience: Upon arriving at the check-in lobby, my friends were served iced... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 9 June 2013

Excellent service throughout our trip! The morning pick-up at ferry terminal was prompt and welcome reception at the resort is great. Both cold towels and cold drinks are a nice touch. All reception staffs were very helpful and eager to serve. Our villa was awesome and from previous reviews, we read that there were stains in the villa. We found... More

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Aloysius M, General Manager at Montigo Resorts Nongsa, responded to this review
11 June 2013

Thank you so much for your feedback. I am happy that you enjoyed your overall stay with us and have shared your feedback with my team. Please accept my apology for the delay in your food order and rest assured that I will work with our Food & Beverage Leadership to improve upon this and the ambience which you mentioned... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 8 June 2013

Before going here, I researched and planned the itinerary. I went there for a night stay with my family. We wanted a relaxing luxurious stay. The resort's nearest ferry terminal is Nongsa Ferry terminal which is 5 minutes away from the resort. The resort provides complimentary land transfer to and fro Nongsa ferry terminal. After booking, email them with your... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

Before booking my 2D1N getaway at Montigo, I checked Trip Advisor for reviews and read a few blogs online about people's experiences. There were certainly some mixed reviews online but after my trip, I will definitely come back to Montigo again! We were greeted by our friendly driver, Faisal at the ferry terminal once we arrived. He was very friendly... More

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Aloysius M, General Manager at Montigo Resorts Nongsa, responded to this review
8 June 2013

Thank you for your detailed and kind comments on your experience. I am truly happy that you had a wonderful time and that our staff have made a difference with their service. I will share your feedback with them especially Faisal. I have also noted your comment on the jam issue which I have raised with our Executive Chef to... More

Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 June 2013

Husband and myself check in on Sunday and check out on Monday. Building seems impressive especially with swimming pool in each resort. Like the bed and the tub. It is really spacious. The buggy team are very efficient. However, probably most visitor check out on Sunday, kitchen seem to be under catered. On our first day, I ask for extra... More

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Aloysius M, General Manager at Montigo Resorts Nongsa, responded to this review
8 June 2013

Thank you for taking time to share your feedback with us. Please accept my sincere apologies for this unacceptable experience. I have shared your feedback with our Executive Chef and our F&B leadership to ensure that there is no repetition of such incidences. Rest assured that this is not our usual standards and the staff have been educated to ensure... More

1 review
2 of 5 stars Reviewed 30 May 2013 via mobile

I went to this resort to stay together with another 5 of my friends for 2D1N. The scenery and the staffs are wonderful. The resort is indeed dirty. Stains can be found on the bath tube, floor and there is lizard, ants and cockroach. However, we understand resort is more to nature so there bound to be insects. The nightmare... More

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Aloysius M, General Manager at Montigo Resorts Nongsa, responded to this review
31 May 2013

I have read with great concern on your experience and would like to get in touch with you to obtain more details so that I can conduct a thorough check in this matter. Would you be kind to get in touch with me at your convenience through our contact number +627787768888. Please accept my apologies for your negative experience and... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 29 May 2013

Next month will be my 3rd time staying in Montigo within 6 mths period. I hope the check-in time can be improved on my coming visit. I was very impressed when I was greeted by the bell boy, Yani at the custom. He remembered me when I went in Mar this year. I love the food and the villa. My... More

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Aloysius M, General Manager at Montigo Resorts Nongsa, responded to this review
8 June 2013

Thank you so much for being our regulat guest. I have shared your feedback with our Front Office leadership and rest assured that we will do our level best to improve on our check-in process especially during high occupancy situations. Thank you for your kind feedback and looking forward to your return. Best Regards Aloysius Michael General Manager Montigo Resorts... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 29 May 2013

On Boxing Day, Dec 2012, I returned home from Montigo Resorts, Batam, infuriated by a series of horrendous experiences I received while I was holidaying at the resorts. I sat down and wrote one of the worst review I had ever written on my blog and on tripadvisor, titled “When terrible is an understatement”. Soon after my review was published,... More

Was this review helpful? Yes 1
Aloysius M, General Manager at Montigo Resorts Nongsa, responded to this review
8 June 2013

Thank you very much for returning and allowing us to show you the truly hospitality of our staff. I hope that this will be beginning of many more trips to come and I look forward to welcoming you back for another occassion to rest and unwind at our resort. Thank you once again and looking forward to seeing your family... More

 
 
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Additional Information about Montigo Resorts Nongsa

Also Known As:
Montigo Resorts Nongsa Batam
Address: Jl Jalan Hang Lekir, Nongsa, Riau Islands Province 29411, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Hotel Style:
Ranked #1 of 3 hotels in Nongsa
Price range (per night): RM817 - 1,518
Hotel Class:4.5 star (4.5*)
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