Booked a stay to visit relatives in Canberra. Motel was dark and old looking with a very very slow elevator. The rooms were clean but in dire need of a revamp and new appliances. The staff were friendly overall and helpful when asked any questions or requests. Location is close to a mall behind and also a liqour store next... More

OMG it was so incredibly unclean. The outdated slow lift stank. Dark, rank and old. On walking in the room it was obvious the double bed was completely sunken. There were visible large crumbs around the table and unidentified lumpy stains on the carpet. The black valance around one single bed had unidentified dribble stains. The double sunken bed valance... More

I stayed for work over 2 nights. They were in the middle of renovations. The room smelt like sewerage. The amenities were filthy I wanted to make a coffee and went to fill the kettle with water and saw that the kettle was dirty and brown on the inside. I advise staff who were apologetic and changed my room. The... More

The first night of my stay the $3000 hard top was stolen off my ute. Managers response to request for video footage or supposed security patrols? Over the years many things have been stolen off the cars, even cars themselves. I was not informed of this. Soccer club video? Will check when they have time. Supermarket? Looked down thier nose... More

The Hotel was a little dated but it was very clean and really warm, a lot of the time I did not require the the heating on and believe me it was very cold outside. Hardly any noise just the odd door closing etc. There is a shopping centre next door with a number of restaurants, I recommend the Chinese... More

We booked via an online website that advertised a certain type of apartment that turned out did not exist and we were instead put into a smaller, much smaller, apartment. The reception even insisted that that's what we had booked for when this is clearly not the case! I had to call the booking office to get it sorted but... More

My family and I stayed in the Family room here last week. We were very pleased to find that it had obviously been recently renovated . New carpet, new TV, new kitchen. It was very large and spacious. Most importantly it was very clean. We felt that it was great value for the price we paid.

Pretty much what you expect in a non-CBD hotel/motel these days no matter what city or country you are in. I wanted to play golf while I was in Canberra for business, so it was perfect for what I wanted. A hot shower and a comfortable bed are the key criteria for me. If I want the Hyatt, I'll pay... More

We recently stayed here as a family. The rooms were clean and comfortable. The staff friendly and the convenience to the near by shops were a bonus.