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Mercure Sydney Potts Point

4.0 of 5
226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Hotel amenities
Mercure Sydney Potts Point
Ranked #85 of 189 hotels in Sydney
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390 reviews from our community

    Trip type
Traveller rating
    43
    169
    126
    36
    16
Date Rating
Brisbane
1 review
3 of 5 stars Reviewed 23 May 2013 NEW

Rooms were very small, and even though we were on the Victoria St side of the hotel on the 14th floor there was still a lot of noise from the street. Shower over bath was annoying and if you had a mobility issue you would find it hard to get in and out. Staff were friendly and helpful.

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Review collected in partnership with Accorhotels.com

Wagga Wagga, Australia
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed in a lovely superior queen harbour view room which was clean, tidy, spacious and had a fantastic bed! We were also provided with brochures on Sydney and the motel services The service at reception was great and they were able to help us with any of our needs. However, we dined at the Cursa restaurant and the waitress... More

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Review collected in partnership with Accorhotels.com

Goulburn and Surrounds, Australia
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

The wash hand basin in my room has a crack through it. There was a long black hair in the basin. I'm 188 cm tall. The shower is not high enough for the taller person. The water pressure in the shower was poor. I like this hotel and will continue to use it.

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A TripAdvisor Member
3 of 5 stars Reviewed 20 May 2013 NEW

Hotel and location very good for those who like to be in the party scene. Rooms very calm and nice view over Sydney harbour. Rooms are big. Close to Public transport and beautiful Potts Point. However would be even better without the annoying internet fees. Mercure in Europe gives me free internet/wifi.

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Review collected in partnership with Accorhotels.com

MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Hello, Thank you for taking time write a review for us. Mercure Sydney Potts Point is a place to be when you are not driving, with public transport so convinient you wouldn't ask for more. We do provide complimentary 30 minutes wifi in our reception area however it is our hope that one day we are able to provide free... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

This I had a room on the 5th floor over looking Darlinghurst Rd. It was very noisy and I had trouble sleeping. Apart form the noise I could not fault the hotel. I stay there quite regularly and the next time I will ask for a room not facing Darlinghurst Rd.

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Review collected in partnership with Accorhotels.com

MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Hello Marty_McFly_125, Thank you for taking time out of your busy schedule. We appreciate your concerns and feedback. In future, we hope to serve you better by providing you rooms on higher floor. Thank you Regards, Troy Newton General Manager More

Adelaide, Australia
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Hotel staff were very helpful and followed through on some problems experienced with missing car keys. The Hotel retrieved the lost keys from the car park and arranged for them to be delivered to Sydney irport in a very pleasant and efficient manner The Hotel is well positioned and service was pleasant and courteous.

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MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Dear malcolm_ross, I am so glad to know that you retrieved your keys back. That should be a big relief there. Thank you for your positive feedback about our friendly staff, they are sure an asset to this entity. We hope to serve you in future again Take care Troy Newton General Manager More

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013

The room I stayed in was nice, clean, and spacious. Yes, it is in the middle of the notorious Kings Cross entertainment district, but noise and drunken violence wasn't really much of disturbance, especially on a Saturday night (considering I was on the 5th floor). The advantage about this hotel, however, is its convenient to many shops and restaurants, not... More

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See 2 more reviews by KiwiAzn for Sydney
MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Dear KiwiAzn, Thank you for your time reviewing your stay with us It is a pleasure to receive honest feedback from guests. In deed, our location being next to kings cross station plays a very important role especially for commuters who do not want to spend expensive taxi fares. We hope to welcome you back in future again Regards, Troy... More

Watford, UK
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 16 May 2013

Stayed 3 nights in April. We had a room with an excellent view of the harbour bridge & the opera house which was a bonus. Room was clean enough, apart from the mould in the bathroom. We found the service in the bar and restaurant to be excellent. Very easy to get around with the train station next door. This... More

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MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Dear jonos10, I agree with you, harbour view rooms from our hotel are excellent and a treat to eyes however I apologise for the inconvinience with general cleaning and I can assure you that housekeeping are taking extra care. We hope to serve you better in future. Take care Troy Newton General Manager More

Timaru, New Zealand
1 review
3 of 5 stars Reviewed 15 May 2013

we were there for the weekend.enjoyed our stay and room had a great view, but was dated,and not really up to the 4 star rating. service could not be faulted. The evening meal was of a good standard, good location Shelley New Zealand

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Review collected in partnership with Accorhotels.com

MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Dear Shelleyz25, Thank you kindly for beautiful feedback pn yur recent stay with us Regards, Troy Newton General Manager More

A TripAdvisor Member
5 of 5 stars Reviewed 15 May 2013

The review says it all, the place was across the road from the train station at Kings Cross. The service was great. Only thing to mention more gluten free options for breakfast please. The room was spacious, and very clean. Considering you were in the middle of the Cross, the noise level was minimal. They even had a charger for... More

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Review collected in partnership with Accorhotels.com

MSPP_MGT, General Manager at Mercure Sydney Potts Point, responded to this review
23 May 2013

Dear Guest, Thank you for your kind words on your experience with us. I have taken a note on more gluten free options for breakfast and our head chef is wearing his thinking cap ! Regards, Troy Newton General Manager More

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Additional Information about Mercure Sydney Potts Point

Also Known As:
Mercure Sydney Potts Point Hotel
Mercure Sydney Potts Point Hotel Sydney
Address: 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Region: Australia > New South Wales > Sydney
Amenities:
Bar/Lounge Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#71 Luxury Hotels in Sydney
Price range (per night): RM327 - 964
Hotel Class:4 star (4*)
Reservation Options:
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Mercure Sydney Potts Point
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