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All 212 Sydney hotels »

Shangri-La Hotel Sydney

5.0 of 5
176 Cumberland str., The Rocks, Sydney, New South Wales 2000, Australia
Hotel amenities
Shangri-La Hotel Sydney
Ranked #12 of 212 hotels in Sydney
4.5 of 5 stars 1296 Reviews
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1,296 reviews from our community

What travellers say about this hotel
  • Opera house(121)
  • Circular quay(41)
  • Horizon club(40)
  • Harbour view room(31)
  • Very good(28)
  • Great location(26)
  • Cafe mix(18)
  • Friendly and helpful(13)
  • Breakfast buffet(13)
  • Rocks area(10)
Traveller rating
    734
    315
    137
    74
    36
Only show reviews for Family (155) | Couples (629) | Business (182)
Date Rating
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

This Shangri La lives up to its reputation as a world class hotel. The service upon arrival was very friendly. The hotel itself is very clean. The design of the lobby and restaurants are very welcoming. It was raining when I went, but the lobby had plenty of golf umbrellas for the guests. The upper level restaurant and bar have... More

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

We're in a Grand Harbour View Room with Horizon Club access. The room is large and comfortable. The bedroom is clean and comfortable, but the bathroom is starting to get a little tired. The shower cubicle has mould coming through on the tiles. The Horizon Club is open for breakfast and evening drinks. The breakfast has a good selection from... More

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Miami, Florida
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

The Shangri-La chain has consistently high standards, and the Sydney outpost is one of the jewels in the company's portfolio. Booking through their website is easy (be sure to sign up first for the Shangri-La guest rewards program - it's free and has some useful perks), the prices are fair given the great location near The Rocks and Circular Quay... More

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See 4 more reviews by TasteMaster for Sydney
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW

Beautiful king room with a fabulous view of the Opera House. Bed and pillows were very comfortable. Friendly and efficient staff on check in. More

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See 2 more reviews by clb40_12 for Sydney
Warrnambool, Australia
1 review
4 of 5 stars Reviewed 23 May 2012 NEW

Loved staying here. Service was wonderful & our room was so spacious & had everything we required. The location was awesome & central to The Rocks, Circular Quay & the city. More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 23 May 2012 NEW

Stayed for one night as a treat for mother's day. Upon arrival, was not impressed with the entrance or the foyer area - have stayed in many 5 star hotels worldwide and for a 5 star hotel, this hotel is certainly lacking in that area. However the room was fantastic, had a view of harbour bridge and opera house and... More

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See 2 more reviews by Kanger30 for Sydney
San Antonio, Texas
Senior Contributor
38 reviews 38 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW

This Chinese hotel group is known for their views and high standards around the world. I stayed with my wife for the week of Easter and Anzac Day before then mored central to the Westin for another. The views and location are just to die for while the service was absolutely fantastic. We stayed in the corner sweet with panoramic... More

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AmyBunting, Manager at Shangri-La Hotel Sydney, responded to this review
24 May 2012

Dear HookemTravel, Thank you for your review regarding our property, Shangri-La Hotel, Sydney. We are pleased to read that you enjoyed your stay with and are delighted to share your comments with our team. We are certain that you will enjoy the Shangri-La experience again in our Paris and Vancouver properties and we also hope to have the pleasure of... More

London
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

i enjoyed staying at the Shangri-La Sydney. It has a good location in the Rocks near the harbour bridge, although rooms with darling harbour views are close to the eight lane road that goes over the bridge which can prove to be a bit noisy in the mornings. The service is excellent, breakfast good with extensive choice (although not cheap... More

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW
1
person found this review helpful

Each time we return to the Shangri-La in our own city, it constantly reaffirms how consistently high in standards each part of the hotel is. We enjoyed the Mother's Day High Tea in the Lobby Lounge on this occasion and received par excellence service from Kevin, who was attentive, efficient and naturally friendly. The High Tea itself was exceptional value... More

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See 4 more reviews by Lyrischer for Sydney
Dublin, Ireland
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2012

I loooove this hotel. It offers 5 star service, the rooms are gorgeous and the view is sublime. Staff couldnt do enough for us during our stay. The room was spotless, had a tasteful design and bathroom was a decent size. The view is just fabulous. We were in a high floor room part of the horizon club and it... More

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Additional Information about Shangri-La Hotel Sydney

  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Sydney Shangri La
Address: 176 Cumberland str., The Rocks, Sydney, New South Wales 2000, Australia
Price range (per night):* RM886 - 1,441

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Shangri-La Hotel Sydney
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