I arrived on the same day as the Sydney half marathon. Long, confused queues at checkin but when reached the checkin desk the staff member was excellent and welcoming. Room overlooking the harbour (no, not the main one) was spacious. Good TV, great bed. Bathroom a little antiquated and shower pressure not brilliant but not bad. Generally excellent stay. Main... More

I went to a breakfast at the Intercontinental and was very disappointed with the quality of food and service. I have been in the past and will go elsewhere in the future. The Novatel does a great breakfast.

First time in Australia and the Intercontinental did not disappoint. We were greeted by smiles from every employee. The rooms were spacious, beds comfortable and clean. We were in Sydney for only a couple of days so it was important to get the most out of those days. The Concierge, Zafar was extremely helpful and knowledgable and helped us book... More

What a wonderful hotel! We stayed at the Intercontinental Sydney on our wedding night. We were welcomed with smiling faces very early in the morning after our fabulous wedding. They were quick to usher us off to our rooms so we could rest up. The room was fabulous the bed very comfortable. The room design was modern and clean. Room... More

Family vacation, kids loved the it. The location is ideal, directly across the harbor from the Opera House. The view from the concierge level is breathtaking. Paying extra for access to the concierge level was well worth it. Beautiful area, nice breakfast and happy hour. Sit outside across from Opera House and have complimentary appetizers and cocktails after a day... More

Good location if you want to be near the quay, hotel looks old from the outside and our executive room was quite dated and low on quality. foxtel is only a few token channels and you don't even get all free to air channels. lobby looks expensive. took a few calls to get our bags delivered to our room. not... More

After reading some not so great reviews here, I was apprehensive about staying here. We were pleasantly surprised at the friendly checkin staff who made a fuss over our 5 year old daughter. We received a harbour view room on the 22nd floor with two double beds which were really comfortable. The room was modern and attractive although the bathroom... More

Comfortable room, nice bathroom, very good variety in the buffet breakfast, polite and efficient service; everything I would expect of hotel in this chain. No complaints. Room with view of city is nothing to rave about. I guess a view of the harbour would have made the experience unique. Good location -- walking distance to both Wynyard and Circular Quay... More

I booked direct at the last minute and got a great deal! A lovely newly refurbished room and a comfy king bed with duck down pillows. City views, the automatic roller blinds were great to block out the afternoon sun. Parking was included, a relief! The inside heated rooftop pool was a gem! We swam before breakfast, the views from... More