Last night of visit and thought we would treat ourselves to a luxury hotel. Took an hour and a half to get bags delivered,Had to ring, and then went down to find out where they where. "just coming". Was advised at reception to upgrade for harbour view. Left hand view obscured by the building, and we looked out over the... More

I stayed at the Novotel in Darling Harbour during a conference. The room was big witha great view. The bed was comfortable. Bathroom was good but the shower head no adjustments and there was only shampoo, soap and body wash. No dressing gown or slippers. The TV showed an analog picture which was grainy and everything was stretched as the... More

Centrally located giving access to Darling Harbour and Central Sydney. Food consistently good for Breakfast. Five Days to release funds on Credit Card which is a recurrant problem which decreases my service rating.

We had a very comfortable stay, with just little hiccups. The pillow we ordered earlier in the day was not delivered and we had to call again when we returned to the hotel that night; there was no plug for the bath and we had to call twice to get one, however the buffet breakfast was excellent, and we would... More

We arrived early and were met by a very cheerful and helpful receptionist. An early check in was most welcome, as was our room on the tenth floor with views over the harbor and towards the city. The room was clean and the beds comfortable. I chose this hotel for it's location as it's within walking distance to Lyrics Theatre.... More

I had 2 functions to attend; 1 at the Pyrmont Bridge Hotel & 1 at the National Maritime Museum. The 5 minute walk, from room to venue, was gold. The public transport to and from the Novotel, is convenient. light rail / central station. The breakfast was a must for the 3 days i was in town; all the staff... More

We really enjoyed our stay. Stayed here for one night on a Saturday. No complaints. Taxi's were always out the front so there was never any waiting. Great location for harbourside and a nice walk across the Pyrmont Bridge into the city. Would definitely recommend staying here and would stay here again.

This hotel is in a prime location but is very outdated. It badly needs to be refurbished, I would not rush back. I was there for three nights, in that time, the power was off for an hour, the fire alam went off and we were stuck in our room until they told us it was false alarm and the... More

My wife had a conference at the Sydney Convention & Exhibition Centre, and the Novotel was one of the 'deal' hotels. The location was fantastic as it was only a 3-5min walk to get to the conference venue (nowhere is closer). We'd tried for the Ibis (being cheaper), but it was booked out. The staff were very helpful, the rooms... More