The good stuff - check in staff were helpful, the pillows and bed were lovely...and that's about it. The bad stuff - the food poisoning from breakfast was a highlight I must say! 3 days of stomach cramps, nausea and frequent trips to the bathroom didn't match the $30-something dollar bill I incurred on breakfast. On the plus side however,... More

In Syd for a holiday .. not business. Didn't like small 'Classic' room size and paid for an upgrade. Inadequate unpacking facilities, lived out of cases but had to ask for stands, bed soft but too too hot and (he) slept poorly for the 6 nights, took 4 requests to get complimentary paper delivered ... and the annoyance of over... More

Great place to stay, great location close to most things. clean rooms and friendly staff. we will be back. meals at the restaurant were very good More

check in staff not very helpful staff in club sofitel very warm and friendly. great beds and pillows More

My husband and I love this hotel for celebrations. The superior room we were allocated turned out to be right opposite a construction area (hotel is being refurbished). Upon drawing this to the attention of management we were upgraded to a quieter part of the hotel. As we were celebrating our Anniversry we received in our room complimentary wine and... More

The Beds and pillows were divine and the location great!! We had the buffet breakfast which had a good selection and they included the good coffee!! A little expensive but a good hotel More

Smiles on every person that we met throughout from checkin to checkout. Lots of little extras. The room was roomy and clean and well appointed. But the absolute winner by far was the incredible bed. It was something from a fairytale. So soft that it wrapped you up and fitted your shape. It was even better than the bed at... More