Ok, so there are better hotels in Darwin but if you're on a budget and can't afford the skyrocketing prices of most room sin Darwin, this is your place. If you get a room on the upper floors of the tower, the rooms are very nice and most importantly, quiet. I've stayed here a number of times and have to...
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room was not clean on arrival, staff were rude,room service not done till after 4pm
noisy,
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Dear ZIP064,
Thankyou for your feedback regarding your recent stay at our Hotel
We appreciate the time you have taken to provide us with your feedback. It is dissapiting to receive feedback as such. In relation to the points you have raised I have addressed your concerns with the relevent Department Managers to improve our overall guest experience. If we...
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We stayed recently for a week in this I would say 3.5 to 4 star Hotel.
Room OK although some hand towels would have been nice.View from our room not good.
Hot buffet breakfast was usually cold with bacon unable to be cut.
Swimming pool area was good although allowing glass around pools is not ideal.
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Dear rick shelley,
Thank you for taking the time to provide your feedback about your recent stay at our Hotel.
I have shared your feedback with our Housekeeping Manager, Food & Beverage Manager and Head Chef so these can be rectified immediately. We apologise for these shortcomings and for not meeting your expectations.
Please contact me directly at the Hotel...
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An excellent budget hotel with friendly staff and good quality service. The room and shower areas were clean and the lodge was within walking distance of local amenities. Recommended.
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Dear irvingmoscrop,
Thank you for taking the time to provide feedback about your stay at our Hotel.
We appreciate the feedback provided and will share this with the team. We are pleased you enjoyed your stay.
We look forward to welcoming you back to our Hotel upon your next travels.
Once again, thank you for your feedback
Kind regards
Angela...
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After arriving to our pre-booked room after an extremely long day of flights, the room was filthy the bathroom hadn't been cleaned at all - there was still toothpaste marks on the counter top, and the toilet didnt work. As too late to change hotels we requested a room change, they obliged and the manager inspected this room herself before...
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Dear MRCM89,
Thankyou for your feedback regarding your recent stay at our Hotel.
We appreciate the time you have taken to provide us with your feedback. In relation to the points you have raised I have addressed your concerns with the relevent departments to improve our overall guest experience.
I would like to thank you providing this feedback and if...
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We stayed in April 2012 in a small townhouse. The room rate was very good for Darwin which can be a little expensive. However, it was just a room and I would not want to be in a situation where you were in the room for much of the stay. Our room looked out onto a 6 foot chainlink fence....
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The stay was not expensive and given that we were on business it would have been better to upgrade to a more suitable hotel. Seems to be ideal for travellers seeking a base when exploring the NT Outback, but was extremely noisy throughout the night (tourists in and out, doors banging etc). No wireless internet access and room connections were...
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Dear JSM_Travel
Thankyou for your feedback regarding your recent stay at our Hotel.
We appreciate the time you have taken to provide us with your feedback. In relation to the points you have raised I have addressed your concerns with the relevant Managers to work with and lead our teams to improve our overall guest experience.
I would like to...
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Good location and clean rooms and facilities but they need to spend some time and money on maintenance. You can tell that it was a great hotel in it's day but it has been let go a bit. The pool area is great and the food was good too.
Well suited to our family of 5 which is rare.
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Dear Disco3QLD,
The team are delighted that you enjoyed your recent stay at our Hotel and thank you for taking the time to provide us with your positive feedback.
Our Maintenance Team are currently working through the hotel with some light refreshes and updates, we appreciate your feedback, this is important to us.
We look forward to welcoming you back...
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My family and I have just returned from staying at the Mirambeena Resort in Darwin. I found the staff helpful, happy and courteous, which was a big bonus, along with nothing was too much trouble. My family and I stayed in the townhouse and although very spacious, the linen could do with an update, along with the shower curtain etc....
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Dear SJF_12,
The team at Travelodge Mirambeena Resort Darwin are delighted that you enjoyed your recent stay at our Hotel and thank you for taking the time to provide us with your feedback.
We appreciate your feedback in relation to the linen and are in the process of replacing all linen and completing a light refresh in the Townhouses.
We...
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I enjoyed my stay here. I got a really cheap deal on the net and my room was pretty big and clean. The actual grounds were pretty grotty though, I walked past an ashtray outside on the first floor that was super overflown for three days. I saw housekeeping walk past it a number of times.
I found staff very...
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Dear bourboncatt,
Thank you for taking the time to provide feedback about your stay at our Hotel.
We are pleased you enjoyed your stay and found our rooms clean and big!
We appreciate your feedback and have actioned those items you have raised in relation to the Ashtrays, your feedback has been shared with the team to ensure these are...
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